Elderberry Expert Rating and Opinion
The Elderberry Index for Rose Court Aged Care Facility is 3.38 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
77% enjoy meals vs 70.3% across other homes; spending is $13 vs a $16 sector median.
Respectful treatment is above the survey average
100% answered “Always” or “Most of the time”, compared with 95.9% across other homes.
More residents consistently feel safe
100% answered “Always” or “Most of the time”, compared with 96.4% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 220 vs 225 minutes; registered nurses: 46 vs 45 minutes per resident per day.
Kind and caring staff is below the survey average
69% answered “Always” or “Most of the time”, compared with 96.0% across other homes.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.98% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Rose Court Aged Care Facility?
In the 2025 Residents’ Experience Survey, 69% of residents surveyed at Rose Court Aged Care Facility answered “always” or “most of the time” when asked whether staff are kind and caring, 27 percentage points below the average of 96.0% across other homes. Answers were also below the average for other homes when residents were asked whether staff explain things to them (69% against 81.8%) and whether staff know what they are doing (77% against 89.5%).
The widest gap above other homes came when residents were asked whether staff treat them with respect: 100% answered “always” or “most of the time”, against an average of 95.9%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff get to know each resident. Of residents asked whether staff are kind and caring, 46% answered “always”, 23% “most of the time” and 31% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 38% of residents surveyed at Rose Court Aged Care Facility answered “always” and 62% “most of the time”. When asked whether they get the care they need, 38% answered “always” and 54% “most of the time”.
How much care and nursing does Rose Court Aged Care Facility provide?
Rose Court Aged Care Facility reported 220 minutes of care per resident per day in January to March 2026, 5 minutes below its target of 225 minutes. Registered nurses provided 46 of those minutes, 1 minute above the registered-nurse target of 45.
Rose Court Aged Care Facility met both its total and registered-nurse targets in three of the last four quarters. Minutes of care per resident per day ranged from 220 to 239 across those four quarters.
Who provides that care?
Of the 220 minutes, personal care workers provided 158 (71.8%), followed by registered nurses (46 minutes, 20.9%) and enrolled nurses (16 minutes, 7.3%). Rose Court Aged Care Facility also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Rose Court Aged Care Facility spend on resident care?
Spending on care and nursing at Rose Court Aged Care Facility in the 2024–25 financial year was $233.21 per resident per day, 12% below the sector median of $264.85. Total spending was $391.84 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($55.12), accommodation and maintenance ($44.70), and cleaning and laundry ($23.68) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($128.95) and registered nurses ($55.13).
What is the food like at Rose Court Aged Care Facility?
In the 2025 Residents’ Experience Survey, 77% of residents surveyed at Rose Court Aged Care Facility said they like the food “always” or “most of the time”, 6.7 percentage points above the average of 70.3% across other homes. The share was also 77% in 2024. Another 15% answered “some of the time” and 8% “never”.
Food spending at Rose Court Aged Care Facility in January to March 2026 was $13 per resident per day, 19% below the sector median of $16. Spending on dietitians in the same quarter was $0.15 per resident per day, 46% below the sector median of $0.28.
How are meals prepared?
Rose Court Aged Care Facility reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
77% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
