How much care and nursing does Rockpool Songbird Oxley provide?
In January to March 2026, Rockpool Songbird Oxley reported 203 minutes of care per resident per day, 4 minutes above its target of 199 minutes. Registered nurses provided 46 of those minutes, 5 minutes above the registered-nurse target of 41.
Who provides that care?
Of the 203 minutes, personal care workers provided 152 (74.9%), followed by registered nurses (46 minutes, 22.7%) and enrolled nurses (5 minutes, 2.5%). Rockpool Songbird Oxley also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Rockpool Songbird Oxley?
The highest share of “always” or “most of the time” answers in the 2025 Residents’ Experience Survey at Rockpool Songbird Oxley, 100%, came on 3 of the 10 questions other than food, including whether staff treat them with respect. The lowest share, 75%, came when residents were asked whether staff follow up when they raise things.
What should you ask about on a visit?
On a visit, you can ask about how the home records and follows up concerns. Of residents asked whether staff follow up when they raise things, 45% answered “always”, 30% “most of the time” and 25% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Rockpool Songbird Oxley were asked whether they feel safe, 95% answered “always” and 5% “most of the time”. When asked whether they get the care they need, 60% answered “always” and 35% “most of the time”.
What is the food like at Rockpool Songbird Oxley?
When residents surveyed at Rockpool Songbird Oxley for the 2025 Residents’ Experience Survey were asked whether they like the food, 60% answered “always” or “most of the time”. Another 35% answered “some of the time” and 5% “never”.
Food spending at Rockpool Songbird Oxley in January to March 2026 was $16 per resident per day, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.21 per resident per day, 25% below the sector median of $0.28.
How are meals prepared?
According to Rockpool Songbird Oxley, breakfast, lunch and dinner are all cooked fresh. Of all meals, 97% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
60% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
