Elderberry Expert Rating and Opinion
The Elderberry Index for Riversea Mosman Park is 3.3 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Enjoying the food is above the survey average
82% answered “Always” or “Most of the time”, compared with 67.3% across other homes.
Following up concerns is above the survey average
91% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Respectful treatment is above the survey average
100% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 234 vs 231 minutes; registered nurses: 43 vs 46 minutes per resident per day.
Quality measures rating trails the national average
1 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.72% | 1080 |
What do residents say about Riversea Mosman Park?
In the 2026 Residents’ Experience Survey, 82% of residents surveyed at Riversea Mosman Park answered “always” or “most of the time” when asked whether they get the care they need, 12.4 percentage points below the average of 94.4% across other homes. Answers were also below the average for other homes when residents were asked whether they have a say in their daily activities (81% against 92.7%) and whether they feel safe (91% against 96.3%).
The largest gap above other homes was when residents were asked whether staff follow up when they raise things: 91% answered “always” or “most of the time”, against an average of 84.2%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how care plans are reviewed and changed. Of residents asked whether they get the care they need, 64% answered “always”, 18% “most of the time” and 18% “never”; none answered “some of the time”.
Do residents have a say in daily life?
On choice and independence at Riversea Mosman Park, the share answering “always” or “most of the time” was 90% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Riversea Mosman Park?
When residents surveyed at Riversea Mosman Park for the 2026 Residents’ Experience Survey were asked whether they like the food, 82% answered “always” or “most of the time”, 14.7 percentage points above the average of 67.3% across other homes. The share fell from 84% in 2025. Another 18% answered “never”.
In January to March 2026, Riversea Mosman Park spent $20 per resident per day on food, 25% above the sector median of $16. In the same quarter, spending on dietitians was $0.65 per resident per day, 132% above the sector median of $0.28.
How are meals prepared?
According to Riversea Mosman Park, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
82% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Riversea Mosman Park spend on resident care?
In the 2024–25 financial year, Riversea Mosman Park spent $299.56 per resident per day on care and nursing, 13% above the sector median of $264.85. Spending across all categories was $482.61 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($75.02), accommodation and maintenance ($55.45), and cleaning and laundry ($19.27) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($169.54) and registered nurses ($48.50).
How much care and nursing does Riversea Mosman Park provide?
In January to March 2026, Riversea Mosman Park reported 234 minutes of care per resident per day, 3 minutes above its target of 231 minutes. Registered nurses provided 43 of those minutes, 3 minutes below the registered-nurse target of 46.
Riversea Mosman Park met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 230 to 242 across those four quarters.
Who provides that care?
Per resident per day, personal care workers provided 162 minutes, followed by registered nurses (43 minutes) and enrolled nurses (28 minutes). In the same quarter, Riversea Mosman Park also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
