Elderberry Expert Rating and Opinion
The Elderberry Index for RFBI Kurri Kurri Masonic Village is 4.37 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Food enjoyment fell in the latest survey
67% positive in 2026, compared with 100% in 2025: 33 percentage points lower.
How well the home is run is below the survey average
78% answered “Always” or “Most of the time”, compared with 88.1% across other homes.
Fewer residents feel they have a say in daily life
83% answered “Always” or “Most of the time”, compared with 92.7% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
How much care and nursing does RFBI Kurri Kurri Masonic Village provide?
In January to March 2026, RFBI Kurri Kurri Masonic Village reported 241 minutes of care per resident per day, 25 minutes above its target of 216 minutes. Registered nurses provided 53 of those minutes, 10 minutes above the registered-nurse target of 43.
RFBI Kurri Kurri Masonic Village met both its total and registered-nurse targets in two of the last four quarters. Minutes of care per resident per day ranged from 215 to 241 across those four quarters.
Who provides that care?
Of the 241 minutes, personal care workers provided 188 (78.0%), followed by registered nurses (53 minutes, 22.0%). In the same quarter, RFBI Kurri Kurri Masonic Village also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at RFBI Kurri Kurri Masonic Village?
In the 2026 Residents’ Experience Survey, 67% of residents surveyed at RFBI Kurri Kurri Masonic Village said they like the food “always” or “most of the time”, 33 percentage points lower than the 100% recorded in 2025. Another 28% answered “some of the time” and 6% “never”.
In January to March 2026, RFBI Kurri Kurri Masonic Village spent $15 per resident per day on food, 6% below the sector median of $16. Spending on dietitians in the same quarter was $0.85 per resident per day, 204% above the sector median of $0.28.
How are meals prepared?
According to RFBI Kurri Kurri Masonic Village, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
67% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about RFBI Kurri Kurri Masonic Village?
In the 2026 Residents’ Experience Survey, 95% of residents surveyed at RFBI Kurri Kurri Masonic Village answered “always” or “most of the time” when asked whether they are encouraged to do as much as possible for themselves, 7.9 percentage points above the average of 87.1% across other homes. Answers were also above the average for other homes when residents were asked whether they get the care they need (100% against 94.4%) and whether staff treat them with respect (100% against 95.4%).
The largest gap below other homes was when residents were asked whether the home is well run: 78% answered “always” or “most of the time”, against an average of 88.1%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about who runs the home day to day and how changes are communicated. Of residents asked whether the home is well run, 50% answered “always”, 28% “most of the time” and 22% “some of the time”; none answered “never”.
Do residents feel safe?
When residents surveyed at RFBI Kurri Kurri Masonic Village were asked whether they feel safe, 78% answered “always” and 22% “most of the time”.
How does RFBI Kurri Kurri Masonic Village spend on resident care?
In the 2024–25 financial year, RFBI Kurri Kurri Masonic Village spent $388.27 per resident per day, and care and nursing made up 67.3% of it. Care and nursing spending of $261.19 was 1% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($37.18), cleaning and laundry ($24.58) and administration ($22.96) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($159.62) and registered nurses ($64.54).
