Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Tiwi is 3.45 out of 5, against a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 233 minutes against a 232-minute daily care target; RN time is 47 against 46.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$14 a day vs a $16 sector median; 57% enjoy meals vs 67.3% across other homes.
Food enjoyment fell in the latest survey
57% positive in 2026, compared with 74% in 2025: 17 percentage points lower.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.37% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.10% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.27% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.72% | 1080 |
What do residents say about Regis Tiwi?
In the 2026 Residents’ Experience Survey, 77% of residents surveyed at Regis Tiwi answered “always” or “most of the time” when asked whether they have a say in their daily activities, below the 92.7% average across other homes by 15.7 percentage points. When residents were asked whether staff treat them with respect (84% against 95.4%) and whether staff explain things to them (69% against 80.3%), answers were also below the average for other homes.
At Regis Tiwi, answers were at least 3 percentage points below the average for other homes on 8 of the 10 questions other than food, and within 3 percentage points on the rest.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 50% answered “always”, 27% “most of the time” and 23% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 85% of residents surveyed at Regis Tiwi answered “always” and 12% “most of the time”. When asked whether they get the care they need, 54% answered “always” and 35% “most of the time”.
What is the food like at Regis Tiwi?
In the 2026 Residents’ Experience Survey, 57% of residents surveyed at Regis Tiwi said they like the food “always” or “most of the time”, 10.3 percentage points below the average of 67.3% across other homes. The share fell from 74% in 2025. Another 27% answered “some of the time” and 15% “never”.
Food spending at Regis Tiwi in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.22 per resident per day, 21% below the sector median of $0.28.
How are meals prepared?
Regis Tiwi reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 90% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
57% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Regis Tiwi spend on resident care?
In the 2024–25 financial year, Regis Tiwi spent $432.04 per resident per day, and care and nursing made up 66.4% of it. Care and nursing spending of $286.68 was 8% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($65.60), accommodation and maintenance ($32.78), and cleaning and laundry ($19.20) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($184.78) and registered nurses ($63.89).
How much care and nursing does Regis Tiwi provide?
Regis Tiwi reported 233 minutes of care per resident per day in January to March 2026, 1 minute above its target of 232 minutes. Registered nurses provided 47 of those minutes, 1 minute above the registered-nurse target of 46.
In each of the last four quarters, Regis Tiwi met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 233 to 248 across those four quarters.
Who provides that care?
Of the 233 minutes, personal care workers provided 186 (79.8%), followed by registered nurses (47 minutes, 20.2%). Regis Tiwi also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
