Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Ringwood is 3.68 out of 5, against a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$12 a day vs a $16 sector median; 41% enjoy meals vs 67.4% across other homes.
Reported care time falls short of a staffing target
Total care: 217 vs 225 minutes; registered nurses: 40 vs 45 minutes per resident per day.
Food enjoyment fell in the latest survey
41% positive in 2026, compared with 61% in 2025: 20 percentage points lower.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.38% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.44% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.36% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.43% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What do residents say about Regis Ringwood?
When residents surveyed at Regis Ringwood for the 2026 Residents’ Experience Survey were asked whether staff treat them with respect, 75% answered “always” or “most of the time”, 20.4 percentage points below the average of 95.4% across other homes. Answers were also below the average for other homes when residents were asked whether they get the care they need (75% against 94.4%) and whether staff are kind and caring (83% against 95.4%).
At Regis Ringwood, answers were at least 3 percentage points below the average for other homes on 9 of the 10 questions other than food, and within 3 percentage points on the rest.
What should you ask about on a visit?
On a visit, you can ask about how staff are expected to treat residents. When residents were asked whether staff treat them with respect, 58% answered “always”, 17% “most of the time” and 25% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 75% of residents surveyed at Regis Ringwood answered “always” and 17% “most of the time”.
How much care and nursing does Regis Ringwood provide?
In January to March 2026, Regis Ringwood reported 217 minutes of care per resident per day, 8 minutes below its target of 225 minutes. Registered nurses provided 40 of those minutes, 5 minutes below the registered-nurse target of 45.
Regis Ringwood met both its total and registered-nurse targets in one of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 217 to 227.
Who provides that care?
Per resident per day, personal care workers provided 173 minutes, followed by registered nurses (40 minutes) and enrolled nurses (5 minutes). Regis Ringwood also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Regis Ringwood?
In the 2026 Residents’ Experience Survey, 41% of residents surveyed at Regis Ringwood said they like the food “always” or “most of the time”, 26.4 percentage points below the average of 67.4% across other homes. The share fell from 61% in 2025. Another 25% answered “some of the time” and 33% “never”.
Food spending at Regis Ringwood in January to March 2026 was $12 per resident per day, 25% below the sector median of $16. Spending on dietitians in the same quarter was $0.40 per resident per day, 43% above the sector median of $0.28.
How are meals prepared?
According to Regis Ringwood, breakfast, lunch and dinner are all cooked fresh. Of all meals, 94% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
41% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Regis Ringwood spend on resident care?
Total spending at Regis Ringwood in the 2024–25 financial year was $469.54 per resident per day, and care and nursing made up 61.2% of it. Care and nursing spending of $287.54 was 9% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($85.80), accommodation and maintenance ($18.88), and cleaning and laundry ($18.65) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($162.27) and registered nurses ($65.68).
