Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Mornington is 3.15 out of 5, against a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Elderberry Index
3.15 / 5
Residents’ experience
3 / 5
Compliance
4 / 5
Staffing
3 / 5
Quality measures
2 / 5
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
80% enjoy meals vs 70.3% across other homes; spending is $14 vs a $16 sector median.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 215 vs 215 minutes; registered nurses: 40 vs 44 minutes per resident per day.
How well the home is run is below the survey average
66% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Confidence in staff skills is below the survey average
67% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.46% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
What do residents say about Regis Mornington?
Asked in the 2025 Residents’ Experience Survey whether the home is well run, 66% of residents surveyed at Regis Mornington answered “always” or “most of the time”, below the 89.3% average across other homes by 23.3 percentage points. Answers were also below the average for other homes when residents were asked whether staff know what they are doing (67% against 89.5%) and whether they feel safe (80% against 96.5%).
On 8 of the 10 questions other than food, answers at Regis Mornington were at least 3 percentage points below the average for other homes, and on the rest they were within 3 percentage points.
What should you ask about on a visit?
A visit is a chance to ask about who runs the home day to day and how changes are communicated. Of residents asked whether the home is well run, 33% answered “always”, 33% “most of the time” and 33% “some of the time”; none answered “never”.
Do residents get the care they need?
Asked whether they get the care they need, 53% of residents surveyed at Regis Mornington answered “always” and 27% “most of the time”.
What is the food like at Regis Mornington?
When residents surveyed at Regis Mornington for the 2025 Residents’ Experience Survey were asked whether they like the food, 80% answered “always” or “most of the time”, 9.7 percentage points above the average of 70.3% across other homes. Another 7% answered “some of the time” and 13% “never”.
Food spending at Regis Mornington in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. In the same quarter, spending on dietitians was $0.11 per resident per day, 61% below the sector median of $0.28.
How are meals prepared?
According to Regis Mornington, breakfast, lunch and dinner are all cooked fresh. Of all meals, 96% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
80% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Regis Mornington provide?
In January to March 2026, Regis Mornington reported 215 minutes of care per resident per day, matching its target of 215 minutes. Of those minutes, 40 came from registered nurses, 4 minutes below the registered-nurse target of 44.
In none of the last four quarters did Regis Mornington meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 209 to 216.
Who provides that care?
Personal care workers provided 170 of the 215 minutes (79.1%), followed by registered nurses (40 minutes, 18.6%) and enrolled nurses (5 minutes, 2.3%). In the same quarter, Regis Mornington also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.





