Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Maroochydore is 3.93 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment improved in the latest survey
72% positive in 2025, compared with 57% in 2024: 15 percentage points higher.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Following up concerns is above the survey average
93% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 209 vs 209 minutes; registered nurses: 42 vs 43 minutes per resident per day.
Fewer residents say staff explain things consistently
78% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Support for independence is below the survey average
85% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Regis Maroochydore?
When residents surveyed at Regis Maroochydore for the 2025 Residents’ Experience Survey were asked whether they like the food, 72% answered “always” or “most of the time”, 15 percentage points higher than the 57% recorded in 2024. Another 14% answered “some of the time” and 14% “never”.
In January to March 2026, Regis Maroochydore spent $12 per resident per day on food, 25% below the sector median of $16. In the same quarter, spending on dietitians was $0.62 per resident per day, 121% above the sector median of $0.28.
How are meals prepared?
Regis Maroochydore reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 97% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
72% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Regis Maroochydore?
In the 2025 Residents’ Experience Survey, 93% of residents surveyed at Regis Maroochydore answered “always” or “most of the time” when asked whether staff follow up when they raise things, 7.8 percentage points above the average of 85.2% across other homes. When residents were asked whether they have a say in their daily activities (100% against 93.2%) and whether they get the care they need (100% against 94.5%), answers were also above the average for other homes.
The largest gap below other homes was when residents were asked whether staff explain things to them: 78% answered “always” or “most of the time”, against an average of 81.8%. In all, answers on 4 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 57% answered “always”, 21% “most of the time”, 14% “some of the time” and 7% “never”.
Do residents feel safe?
When residents surveyed at Regis Maroochydore were asked whether they feel safe, 86% answered “always” and 14% “most of the time”.
How does Regis Maroochydore spend on resident care?
Total spending at Regis Maroochydore in the 2024–25 financial year was $376.81 per resident per day, and care and nursing made up 68.5% of it. Care and nursing spending of $258.17 was 3% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($46.74), accommodation and maintenance ($23.78), and cleaning and laundry ($15.55) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($150.32) and registered nurses ($63.64).
How much care and nursing does Regis Maroochydore provide?
Regis Maroochydore reported 209 minutes of care per resident per day in January to March 2026, matching its target of 209 minutes. Of those minutes, 42 came from registered nurses, 1 minute below the registered-nurse target of 43.
In none of the last four quarters did Regis Maroochydore meet both its total and registered-nurse targets. Minutes of care per resident per day ranged from 209 to 217 across those four quarters.
Who provides that care?
Per resident per day, personal care workers provided 163 minutes, followed by registered nurses (42 minutes) and enrolled nurses (5 minutes). Regis Maroochydore also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
