Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Kirwan is 3.93 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and one is worth a closer look.
Things we noticed
Positive standouts
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
More residents feel they have a say in daily life
100% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
How well the home is run is above the survey average
96% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 221 vs 219 minutes; registered nurses: 43 vs 44 minutes per resident per day.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Regis Kirwan?
When residents surveyed at Regis Kirwan for the 2025 Residents’ Experience Survey were asked whether they like the food, 71% answered “always” or “most of the time”, within 3 percentage points of the 70.3% average across other homes. The share fell from 75% in 2024. Another 25% answered “some of the time” and 4% “never”.
In January to March 2026, Regis Kirwan spent $14 per resident per day on food, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.59 per resident per day, 111% above the sector median of $0.28.
How are meals prepared?
Regis Kirwan reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 94% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
71% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Regis Kirwan?
In the 2025 Residents’ Experience Survey, 100% of residents surveyed at Regis Kirwan answered “always” or “most of the time” when asked whether they have a say in their daily activities, 6.8 percentage points above the average of 93.2% across other homes. Answers were also above the average for other homes when residents were asked whether the home is well run (96% against 89.3%) and whether staff treat them with respect (100% against 95.9%).
On 4 of the 10 questions other than food, answers at Regis Kirwan were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
When residents surveyed at Regis Kirwan were asked whether they feel safe, 83% answered “always” and 17% “most of the time”. When asked whether they get the care they need, 79% answered “always” and 17% “most of the time”.
Do residents have a say in daily life?
On choice and independence at Regis Kirwan, the share answering “always” or “most of the time” was 87% when asked whether they are encouraged to do as much as possible for themselves.
How much care and nursing does Regis Kirwan provide?
In January to March 2026, Regis Kirwan reported 221 minutes of care per resident per day, 2 minutes above its target of 219 minutes. Registered nurses provided 43 of those minutes, 1 minute below the registered-nurse target of 44.
In none of the last four quarters did Regis Kirwan meet both its total and registered-nurse targets. Minutes of care per resident per day ranged from 214 to 224 across those four quarters.
Who provides that care?
Personal care workers provided 171 of the 221 minutes (77.4%), followed by registered nurses (43 minutes, 19.5%) and enrolled nurses (7 minutes, 3.2%). Regis Kirwan also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Regis Kirwan spend on resident care?
Total spending at Regis Kirwan in the 2024–25 financial year was $403.07 per resident per day, and care and nursing made up 65.1% of it. Care and nursing spending of $262.34 was 1% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($66.19), cleaning and laundry ($22.32), and accommodation and maintenance ($20.59) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($166.73) and registered nurses ($59.71).
