Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Elermore Vale is 3.78 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
78% enjoy meals vs 70.3% across other homes; spending is $12 vs a $16 sector median.
Food enjoyment improved in the latest survey
78% positive in 2025, compared with 53% in 2024: 25 percentage points higher.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 228 vs 227 minutes; registered nurses: 44 vs 45 minutes per resident per day.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Regis Elermore Vale?
In the 2025 Residents’ Experience Survey, 78% of residents surveyed at Regis Elermore Vale said they like the food “always” or “most of the time”, 7.7 percentage points above the average of 70.3% across other homes. The share rose from 53% in 2024. Another 22% answered “some of the time”, and none answered “never”.
Food spending at Regis Elermore Vale in January to March 2026 was $12 per resident per day, 25% below the sector median of $16. Spending on dietitians in the same quarter was $0.32 per resident per day, 14% above the sector median of $0.28.
How are meals prepared?
According to Regis Elermore Vale, breakfast, lunch and dinner are all cooked fresh. Of all meals, 90% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
78% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Regis Elermore Vale?
When residents surveyed at Regis Elermore Vale for the 2025 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, 11.4 percentage points above the average of 88.6% across other homes. Answers were also above the average for other homes when residents were asked whether staff know what they are doing (100% against 89.5%) and whether staff explain things to them (91% against 81.8%).
At Regis Elermore Vale, answers were at least 3 percentage points above the average for other homes on 6 of the 10 questions other than food, and within 3 percentage points on the rest.
Do residents feel safe and get the care they need?
When residents surveyed at Regis Elermore Vale were asked whether they feel safe, 87% answered “always” and 13% “most of the time”. When asked whether they get the care they need, 70% answered “always” and 26% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Regis Elermore Vale was 95% when asked whether they have a say in their daily activities.
How does Regis Elermore Vale spend on resident care?
In the 2024–25 financial year, Regis Elermore Vale spent $411.33 per resident per day, and care and nursing made up 66.9% of it. Care and nursing spending of $275.38 was 4% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($58.10), accommodation and maintenance ($34.66), and cleaning and laundry ($17.83) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($166.76) and registered nurses ($63.58).
How much care and nursing does Regis Elermore Vale provide?
In January to March 2026, Regis Elermore Vale reported 228 minutes of care per resident per day, 1 minute above its target of 227 minutes. Of those minutes, 44 came from registered nurses, 1 minute below the registered-nurse target of 45.
Regis Elermore Vale met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 221 to 232 across those four quarters.
Who provides that care?
Personal care workers provided 178 minutes per resident per day, followed by registered nurses (44 minutes) and enrolled nurses (5 minutes). In the same quarter, Regis Elermore Vale also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
