Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Caboolture is 3.6 out of 5, against a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Following up concerns is above the survey average
90% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$14 a day vs a $16 sector median; 54% enjoy meals vs 70.3% across other homes.
Reported care time falls short of a staffing target
Total care: 220 vs 219 minutes; registered nurses: 42 vs 44 minutes per resident per day.
Food enjoyment fell in the latest survey
54% positive in 2025, compared with 69% in 2024: 15 percentage points lower.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Regis Caboolture?
In the 2025 Residents’ Experience Survey, 54% of residents surveyed at Regis Caboolture said they like the food “always” or “most of the time”, 16.3 percentage points below the average of 70.3% across other homes. The share fell from 69% in 2024. Another 39% answered “some of the time” and 6% “never”.
Food spending at Regis Caboolture in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.37 per resident per day, 32% above the sector median of $0.28.
How are meals prepared?
Regis Caboolture reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 92% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
54% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Regis Caboolture?
When residents surveyed at Regis Caboolture for the 2025 Residents’ Experience Survey were asked whether staff know what they are doing, 75% answered “always” or “most of the time”, below the 89.5% average across other homes by 14.5 percentage points. When residents were asked whether staff explain things to them (72% against 81.8%) and whether they get the care they need (85% against 94.5%), answers were also below the average for other homes.
The widest gap above other homes came when residents were asked whether staff follow up when they raise things: 90% answered “always” or “most of the time”, against an average of 85.2%.
What should you ask about on a visit?
A visit is a chance to ask about the training staff receive. When residents were asked whether staff know what they are doing, 39% answered “always”, 36% “most of the time” and 24% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 70% of residents surveyed at Regis Caboolture answered “always” and 24% “most of the time”.
How much care and nursing does Regis Caboolture provide?
Regis Caboolture reported 220 minutes of care per resident per day in January to March 2026, 1 minute above its target of 219 minutes. Of those minutes, 42 came from registered nurses, 2 minutes below the registered-nurse target of 44.
Regis Caboolture met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 219 to 231 across those four quarters.
Who provides that care?
Personal care workers provided 175 of the 220 minutes (79.5%), followed by registered nurses (42 minutes, 19.1%) and enrolled nurses (3 minutes, 1.4%). In the same quarter, Regis Caboolture also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does Regis Caboolture spend on resident care?
Total spending at Regis Caboolture in the 2024–25 financial year was $381.22 per resident per day, and care and nursing made up 69.5% of it. Care and nursing spending of $264.83 was in line with the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($44.26), accommodation and maintenance ($26.04), and cleaning and laundry ($18.53) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($162.50) and registered nurses ($62.07).
