Elderberry Expert Rating and Opinion
The Elderberry Index for Regents Garden Residential Aged Care Resort - Lake Joondalup is 3.75 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment improved in the latest survey
60% positive in 2025, compared with 47% in 2024: 13 percentage points higher.
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Getting needed care is above the survey average
100% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Worth a closer look
Support for independence is below the survey average
70% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Enjoying the food is below the survey average
60% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.61% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
How much care and nursing does Regents Garden Residential Aged Care Resort - Lake Joondalup provide?
Regents Garden Residential Aged Care Resort - Lake Joondalup reported 236 minutes of care per resident per day in January to March 2026, 10 minutes above its target of 226 minutes. Of those minutes, 45 came from registered nurses, matching the registered-nurse target of 45.
Regents Garden Residential Aged Care Resort - Lake Joondalup met both its total and registered-nurse targets in three of the last four quarters. Minutes of care per resident per day ranged from 236 to 239 across those four quarters.
Who provides that care?
Per resident per day, personal care workers provided 182 minutes, followed by registered nurses (45 minutes) and enrolled nurses (10 minutes). Regents Garden Residential Aged Care Resort - Lake Joondalup also reported spending on physiotherapists, podiatrists, speech pathologists and dietitians in the same quarter.
What do residents say about Regents Garden Residential Aged Care Resort - Lake Joondalup?
When residents surveyed at Regents Garden Residential Aged Care Resort - Lake Joondalup for the 2025 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 70% answered “always” or “most of the time”, below the 88.6% average across other homes by 18.6 percentage points. Answers were also below the average for other homes when residents were asked whether staff explain things to them (75% against 81.8%) and whether the home is well run (85% against 89.3%).
The widest gap above other homes came when residents were asked whether they get the care they need: 100% answered “always” or “most of the time”, against an average of 94.5%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff support residents to do things for themselves. When residents were asked whether they are encouraged to do as much as possible for themselves, 35% answered “always”, 35% “most of the time” and 30% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 80% of residents surveyed at Regents Garden Residential Aged Care Resort - Lake Joondalup answered “always” and 15% “most of the time”.
How does Regents Garden Residential Aged Care Resort - Lake Joondalup spend on resident care?
In the 2024–25 financial year, Regents Garden Residential Aged Care Resort - Lake Joondalup spent $298.01 per resident per day on care and nursing, 13% above the sector median of $264.85. Total spending was $426.16 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($43.68), accommodation and maintenance ($31.10), and cleaning and laundry ($19.28) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($171.03) and registered nurses ($63.54).
What is the food like at Regents Garden Residential Aged Care Resort - Lake Joondalup?
In the 2025 Residents’ Experience Survey, 60% of residents surveyed at Regents Garden Residential Aged Care Resort - Lake Joondalup said they like the food “always” or “most of the time”, 10.3 percentage points below the average of 70.3% across other homes. The share rose from 47% in 2024. Another 35% answered “some of the time” and 5% “never”.
In January to March 2026, Regents Garden Residential Aged Care Resort - Lake Joondalup spent $16 per resident per day on food, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.49 per resident per day, 75% above the sector median of $0.28.
How are meals prepared?
According to Regents Garden Residential Aged Care Resort - Lake Joondalup, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
60% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
