How much care and nursing does Portofino Hamilton provide?
Portofino Hamilton reported 228 minutes of care per resident per day in January to March 2026, 23 minutes above its target of 205 minutes. Of those minutes, 43 came from registered nurses, 1 minute above the registered-nurse target of 42.
Who provides that care?
Personal care workers provided 166 minutes per resident per day, followed by registered nurses (43 minutes) and enrolled nurses (20 minutes). In the same quarter, Portofino Hamilton also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at Portofino Hamilton?
In the 2026 Residents’ Experience Survey, 33% of residents surveyed at Portofino Hamilton said they like the food “always” or “most of the time”. Another 35% answered “some of the time” and 32% “never”.
In January to March 2026, Portofino Hamilton spent $14 per resident per day on food, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.47 per resident per day, 68% above the sector median of $0.28.
How are meals prepared?
Portofino Hamilton reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
33% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Portofino Hamilton?
The highest share of “always” or “most of the time” answers in the 2026 Residents’ Experience Survey at Portofino Hamilton, 91%, came when residents were asked whether staff treat them with respect. The lowest share was 44%, when residents were asked whether staff follow up when they raise things.
What should you ask about on a visit?
On a visit, you can ask about how the home records and follows up concerns. Of residents asked whether staff follow up when they raise things, 26% answered “always”, 18% “most of the time”, 38% “some of the time” and 18% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Portofino Hamilton were asked whether they feel safe, 74% answered “always” and 15% “most of the time”. When asked whether they get the care they need, 44% answered “always” and 38% “most of the time”.
