What is the food like at Napier Street Aged Care Services?
In the 2026 Residents’ Experience Survey, 84% of residents surveyed at Napier Street Aged Care Services said they like the food “always” or “most of the time”. Another 15% answered “some of the time”, and none answered “never”.
Food spending at Napier Street Aged Care Services in January to March 2026 was $13 per resident per day, 19% below the sector median of $16. Spending on dietitians in the same quarter was $0.03 per resident per day, 89% below the sector median of $0.28.
How are meals prepared?
According to Napier Street Aged Care Services, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
84% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Napier Street Aged Care Services spend on resident care?
In the 2024–25 financial year, Napier Street Aged Care Services spent $470.24 per resident per day, and care and nursing made up 59.4% of it. Care and nursing spending of $279.39 was 5% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($75.49), accommodation and maintenance ($43.11), and cleaning and laundry ($29.83) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($144.09) and registered nurses ($79.83).
What do residents say about Napier Street Aged Care Services?
The highest share of “always” or “most of the time” answers in the 2026 Residents’ Experience Survey at Napier Street Aged Care Services, 100%, came on 2 of the 10 questions other than food, including whether they feel safe. The lowest share, 76%, came when residents were asked whether staff know what they are doing.
What should you ask about on a visit?
On a visit, you can ask about the training staff receive. When residents were asked whether staff know what they are doing, 38% answered “always”, 38% “most of the time” and 23% “some of the time”; none answered “never”.
Do residents get the care they need?
When residents surveyed at Napier Street Aged Care Services were asked whether they get the care they need, 38% answered “always” and 62% “most of the time”.
