Elderberry Expert Rating and Opinion
The Elderberry Index for Moran Kellyville is 3.6 out of 5, compared with a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 224 minutes against a 224-minute daily care target; RN time is 46 against 45.
Respectful treatment is above the survey average
100% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$14 a day vs a $16 sector median; 53% enjoy meals vs 67.4% across other homes.
Food enjoyment fell in the latest survey
53% positive in 2026, compared with 78% in 2025: 25 percentage points lower.
Following up concerns is below the survey average
62% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.10% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.11% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.27% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.24% | 1079 |
| Kind and caring staff | 95.43% | 1080 |
| Having a say in daily life | 92.72% | 1080 |
What do residents say about Moran Kellyville?
When residents surveyed at Moran Kellyville for the 2026 Residents’ Experience Survey were asked whether staff follow up when they raise things, 62% answered “always” or “most of the time”, below the 84.2% average across other homes by 22.2 percentage points. When residents were asked whether staff know what they are doing (67% against 89.1%) and whether the home is well run (67% against 88.1%), answers were also below the average for other homes.
The largest gap above other homes was when residents were asked whether staff treat them with respect: 100% answered “always” or “most of the time”, against an average of 95.4%.
What should you ask about on a visit?
A visit is a chance to ask about how the home records and follows up concerns. When residents were asked whether staff follow up when they raise things, 29% answered “always”, 33% “most of the time”, 29% “some of the time” and 10% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Moran Kellyville were asked whether they feel safe, 76% answered “always” and 14% “most of the time”. When asked whether they get the care they need, 52% answered “always” and 43% “most of the time”.
What is the food like at Moran Kellyville?
When residents surveyed at Moran Kellyville for the 2026 Residents’ Experience Survey were asked whether they like the food, 53% answered “always” or “most of the time”, 14.4 percentage points below the average of 67.4% across other homes. The share fell from 78% in 2025. Another 43% answered “some of the time” and 5% “never”.
Food spending at Moran Kellyville in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. In the same quarter, spending on dietitians was $0.10 per resident per day, 64% below the sector median of $0.28.
How are meals prepared?
According to Moran Kellyville, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
53% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Moran Kellyville spend on resident care?
In the 2024–25 financial year, Moran Kellyville spent $411.87 per resident per day, and care and nursing made up 60.5% of it. Care and nursing spending of $249.26 was 6% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($68.50), cleaning and laundry ($27.77), and accommodation and maintenance ($18.50) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($154.98) and registered nurses ($54.07).
How much care and nursing does Moran Kellyville provide?
In January to March 2026, Moran Kellyville reported 224 minutes of care per resident per day, matching its target of 224 minutes. Registered nurses provided 46 of those minutes, 1 minute above the registered-nurse target of 45.
Moran Kellyville met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 220 to 229.
Who provides that care?
Of the 224 minutes, personal care workers provided 178 (79.5%), followed by registered nurses (46 minutes, 20.5%). Moran Kellyville also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
