Elderberry Expert Rating and Opinion
The Elderberry Index for MiCare Avondrust Lodge is 3.79 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Elderberry Index
3.79 / 5
Residents’ experience
4 / 5
Compliance
5 / 5
Staffing
1 / 5
Quality measures
5 / 5
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Food enjoyment improved in the latest survey
73% positive in 2026, compared with 34% in 2025: 39 percentage points higher.
Following up concerns is above the survey average
100% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 203 vs 209 minutes; registered nurses: 37 vs 43 minutes per resident per day.
Staffing rating trails the national average
1 out of 5, compared with 3.19 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.19 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does MiCare Avondrust Lodge provide?
In January to March 2026, MiCare Avondrust Lodge reported 203 minutes of care per resident per day, 6 minutes below its target of 209 minutes. Of those minutes, 37 came from registered nurses, 6 minutes below the registered-nurse target of 43.
In none of the last four quarters did MiCare Avondrust Lodge meet both its total and registered-nurse targets. Minutes of care per resident per day ranged from 203 to 235 across those four quarters.
Who provides that care?
Personal care workers provided 162 of the 203 minutes (79.8%), followed by registered nurses (37 minutes, 18.2%) and enrolled nurses (4 minutes, 2.0%). MiCare Avondrust Lodge also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about MiCare Avondrust Lodge?
When residents surveyed at MiCare Avondrust Lodge for the 2026 Residents’ Experience Survey were asked whether staff follow up when they raise things, 100% answered “always” or “most of the time”, 15.8 percentage points above the average of 84.2% across other homes. When residents were asked whether the home is well run (100% against 88.1%) and whether staff know what they are doing (100% against 89.1%), answers were also above the average for other homes.
On 7 of the 10 questions other than food, answers at MiCare Avondrust Lodge were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 91% of residents surveyed at MiCare Avondrust Lodge answered “always” and 9% “most of the time”. When asked whether they get the care they need, 91% answered “always” and 5% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at MiCare Avondrust Lodge was 95% when asked whether they have a say in their daily activities and 95% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at MiCare Avondrust Lodge?
In the 2026 Residents’ Experience Survey, 73% of residents surveyed at MiCare Avondrust Lodge said they like the food “always” or “most of the time”, 5.7 percentage points above the average of 67.3% across other homes. The share rose from 34% in 2025. Another 23% answered “some of the time” and 5% “never”.
In January to March 2026, MiCare Avondrust Lodge spent $16 per resident per day on food, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.37 per resident per day, 32% above the sector median of $0.28.
How are meals prepared?
MiCare Avondrust Lodge reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
73% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does MiCare Avondrust Lodge spend on resident care?
In the 2024–25 financial year, MiCare Avondrust Lodge spent $413.24 per resident per day, and care and nursing made up 64.4% of it. Care and nursing spending of $266.23 was 1% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($51.38), accommodation and maintenance ($44.70), and cleaning and laundry ($19.66) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($177.22) and registered nurses ($48.17).






