Elderberry Expert Rating and Opinion
The Elderberry Index for mecwacare Annie's Court is 3.6 out of 5, compared with a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
More residents feel they have a say in daily life
100% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
More residents consistently feel safe
100% answered “Always” or “Most of the time”, compared with 96.4% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 220 vs 212 minutes; registered nurses: 40 vs 43 minutes per resident per day.
How well the home is run is below the survey average
61% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Enjoying the food is below the survey average
46% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.35% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.83% | 1354 |
| Enjoying the food | 70.28% | 1354 |
| Following up concerns | 85.21% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about mecwacare Annie's Court?
When residents surveyed at mecwacare Annie's Court for the 2025 Residents’ Experience Survey were asked whether the home is well run, 61% answered “always” or “most of the time”, below the 89.3% average across other homes by 28.3 percentage points. When residents were asked whether staff explain things to them (62% against 81.8%) and whether staff follow up when they raise things (69% against 85.2%), answers were also below the average for other homes.
The largest gap above other homes was when residents were asked whether they have a say in their daily activities: 100% answered “always” or “most of the time”, against an average of 93.2%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about who runs the home day to day and how changes are communicated. Of residents asked whether the home is well run, 23% answered “always”, 38% “most of the time”, 31% “some of the time” and 8% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at mecwacare Annie's Court were asked whether they feel safe, 54% answered “always” and 46% “most of the time”. When asked whether they get the care they need, 62% answered “always” and 31% “most of the time”.
What is the food like at mecwacare Annie's Court?
When residents surveyed at mecwacare Annie's Court for the 2025 Residents’ Experience Survey were asked whether they like the food, 46% answered “always” or “most of the time”, 24.3 percentage points below the average of 70.3% across other homes. The share fell from 58% in 2024. Another 54% answered “some of the time”, and none answered “never”.
In January to March 2026, mecwacare Annie's Court spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.74 per resident per day, 164% above the sector median of $0.28.
How are meals prepared?
According to mecwacare Annie's Court, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
46% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does mecwacare Annie's Court provide?
mecwacare Annie's Court reported 220 minutes of care per resident per day in January to March 2026, 8 minutes above its target of 212 minutes. Registered nurses provided 40 of those minutes, 3 minutes below the registered-nurse target of 43.
mecwacare Annie's Court met both its total and registered-nurse targets in two of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 214 to 220.
Who provides that care?
Personal care workers provided 165 of the 220 minutes (75.0%), followed by registered nurses (40 minutes, 18.2%) and enrolled nurses (15 minutes, 6.8%). In the same quarter, mecwacare Annie's Court also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does mecwacare Annie's Court spend on resident care?
Total spending at mecwacare Annie's Court in the 2024–25 financial year was $445.79 per resident per day, and care and nursing made up 56.5% of it. Care and nursing spending of $251.79 was 5% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($76.34), administration ($47.94), and cleaning and laundry ($30.07) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($146.72) and registered nurses ($63.65).
