Elderberry Expert Rating and Opinion
The Elderberry Index for Mater Christi Aged Care Facility is 3.7 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Food enjoyment improved in the latest survey
58% positive in 2025, compared with 27% in 2024: 31 percentage points higher.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 242 vs 222 minutes; registered nurses: 43 vs 45 minutes per resident per day.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Mater Christi Aged Care Facility provide?
In January to March 2026, Mater Christi Aged Care Facility reported 242 minutes of care per resident per day, 20 minutes above its target of 222 minutes. Of those minutes, 43 came from registered nurses, 2 minutes below the registered-nurse target of 45.
In one of the last four quarters, Mater Christi Aged Care Facility met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 235 to 251.
Who provides that care?
Personal care workers provided 184 of the 242 minutes (76.0%), followed by registered nurses (43 minutes, 17.8%) and enrolled nurses (15 minutes, 6.2%). Mater Christi Aged Care Facility also reported spending on podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Mater Christi Aged Care Facility?
In the 2025 Residents’ Experience Survey, 58% of residents surveyed at Mater Christi Aged Care Facility said they like the food “always” or “most of the time”, 12.3 percentage points below the average of 70.3% across other homes. The share rose from 27% in 2024. Another 42% answered “some of the time”, and none answered “never”.
In January to March 2026, Mater Christi Aged Care Facility spent $21 per resident per day on food, 31% above the sector median of $16. Spending on dietitians in the same quarter was $0.35 per resident per day, 25% above the sector median of $0.28.
How are meals prepared?
According to Mater Christi Aged Care Facility, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
58% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Mater Christi Aged Care Facility?
In the 2025 Residents’ Experience Survey, 100% of residents surveyed at Mater Christi Aged Care Facility answered “always” or “most of the time” when asked whether the home is well run, above the 89.3% average across other homes by 10.7 percentage points. When residents were asked whether staff follow up when they raise things (95% against 85.2%) and whether they have a say in their daily activities (100% against 93.2%), answers were also above the average for other homes.
The widest gap below other homes came when residents were asked whether they feel safe: 90% answered “always” or “most of the time”, against an average of 96.5%.
What should you ask about on a visit?
On a visit, you can ask about what the home does when a resident says they feel unsafe. When residents were asked whether they feel safe, 79% answered “always”, 11% “most of the time” and 11% “some of the time”; none answered “never”.
Do residents get the care they need?
When residents surveyed at Mater Christi Aged Care Facility were asked whether they get the care they need, 58% answered “always” and 37% “most of the time”.
How does Mater Christi Aged Care Facility spend on resident care?
Total spending at Mater Christi Aged Care Facility in the 2024–25 financial year was $462.01 per resident per day, and care and nursing made up 60.6% of it. Care and nursing spending of $280.19 was 6% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($48.07), administration ($42.57), and cleaning and laundry ($28.90) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($151.44) and registered nurses ($43.33).
