Elderberry Expert Rating and Opinion
The Elderberry Index for Leeton Hospital is 4.07 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 244 minutes against a 199-minute daily care target; RN time is 52 against 41.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Quality measures rating trails the national average
1 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Food enjoyment fell in the latest survey
50% positive in 2025, compared with 75% in 2024: 25 percentage points lower.
Enjoying the food is below the survey average
50% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.28% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Leeton Hospital provide?
In January to March 2026, Leeton Hospital reported 244 minutes of care per resident per day, 45 minutes above its target of 199 minutes. Registered nurses provided 52 of those minutes, 11 minutes above the registered-nurse target of 41.
In each of the last four quarters, Leeton Hospital met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 223 to 244.
Who provides that care?
Personal care workers provided 132 of the 244 minutes (54.1%), followed by enrolled nurses (60 minutes, 24.6%) and registered nurses (52 minutes, 21.3%). Leeton Hospital also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Leeton Hospital?
When residents surveyed at Leeton Hospital for the 2025 Residents’ Experience Survey were asked whether staff explain things to them, 100% answered “always” or “most of the time”, 18.2 percentage points above the average of 81.8% across other homes. When residents were asked whether staff know what they are doing (100% against 89.5%) and whether they have a say in their daily activities (100% against 93.2%), answers were also above the average for other homes.
The widest gap below other homes came when residents were asked whether the home is well run: 75% answered “always” or “most of the time”, against an average of 89.3%.
What should you ask about on a visit?
A visit is a chance to ask about who runs the home day to day and how changes are communicated. Of residents asked whether the home is well run, 58% answered “always”, 17% “most of the time” and 25% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 83% of residents surveyed at Leeton Hospital answered “always” and 17% “most of the time”. When asked whether they get the care they need, 67% answered “always” and 33% “most of the time”.
What is the food like at Leeton Hospital?
When residents surveyed at Leeton Hospital for the 2025 Residents’ Experience Survey were asked whether they like the food, 50% answered “always” or “most of the time”, 20.3 percentage points below the average of 70.3% across other homes. The share fell from 75% in 2024. Another 33% answered “some of the time” and 17% “never”.
Food spending at Leeton Hospital in January to March 2026 was $18 per resident per day, 13% above the sector median of $16. Spending on dietitians in the same quarter was $0.05 per resident per day, 82% below the sector median of $0.28.
How are meals prepared?
According to Leeton Hospital, breakfast, lunch and dinner are all prepared by the cook-chill method. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
50% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Leeton Hospital spend on resident care?
Spending on care and nursing at Leeton Hospital in the 2024–25 financial year was $345.33 per resident per day, 30% above the sector median of $264.85. Spending across all categories was $479.96 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included cleaning and laundry ($51.14), accommodation and maintenance ($44.15) and administration ($22.29) per resident per day. Within care and nursing, the largest amounts per resident per day went to other care consumables ($125.26) and personal care workers and assistants in nursing ($93.02).
