Elderberry Expert Rating and Opinion
The Elderberry Index for Langford Grange is 3.38 out of 5, against a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Respectful treatment is above the survey average
100% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 215 vs 218 minutes; registered nurses: 42 vs 44 minutes per resident per day.
Support for independence is below the survey average
62% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.10% | 1080 |
| Encouragement to stay independent | 87.18% | 1079 |
| Staff explaining things | 80.28% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What do residents say about Langford Grange?
When residents surveyed at Langford Grange for the 2026 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 62% answered “always” or “most of the time”, below the 87.2% average across other homes by 25.2 percentage points. Answers were also below the average for other homes when residents were asked whether staff explain things to them (59% against 80.3%) and whether the home is well run (75% against 88.1%).
The widest gap above other homes came when residents were asked whether staff treat them with respect: 100% answered “always” or “most of the time”, against an average of 95.4%.
What should you ask about on a visit?
On a visit, you can ask about how staff support residents to do things for themselves. When residents were asked whether they are encouraged to do as much as possible for themselves, 33% answered “always”, 29% “most of the time”, 33% “some of the time” and 4% “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 88% of residents surveyed at Langford Grange answered “always” and 8% “most of the time”. When asked whether they get the care they need, 42% answered “always” and 46% “most of the time”.
How much care and nursing does Langford Grange provide?
In January to March 2026, Langford Grange reported 215 minutes of care per resident per day, 3 minutes below its target of 218 minutes. Registered nurses provided 42 of those minutes, 2 minutes below the registered-nurse target of 44.
In none of the last four quarters did Langford Grange meet both its total and registered-nurse targets. Minutes of care per resident per day ranged from 193 to 218 across those four quarters.
Who provides that care?
Of the 215 minutes, personal care workers provided 150 (69.8%), followed by registered nurses (42 minutes, 19.5%) and enrolled nurses (23 minutes, 10.7%). In the same quarter, Langford Grange also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does Langford Grange spend on resident care?
In the 2024–25 financial year, Langford Grange spent $231.88 per resident per day on care and nursing, 12% below the sector median of $264.85. Spending across all categories was $400.71 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($70.38), administration ($43.21), and cleaning and laundry ($25.84) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($116.82) and registered nurses ($41.72).
What is the food like at Langford Grange?
When residents surveyed at Langford Grange for the 2026 Residents’ Experience Survey were asked whether they like the food, 67% answered “always” or “most of the time”, within 3 percentage points of the 67.3% average across other homes. The share fell from 74% in 2025. Another 17% answered “some of the time” and 17% “never”.
In January to March 2026, Langford Grange spent $14 per resident per day on food, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.51 per resident per day, 82% above the sector median of $0.28.
How are meals prepared?
According to Langford Grange, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
67% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
