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Elderberry Expert Rating and Opinion

The Elderberry Index for Kirra Beach Care Community is 3.38 out of 5, against a national average of 3.81. One finding stands out as positive, and three are worth a closer look.

Elderberry Index

3.38 / 5

National average 3.81

Residents’ experience

3 / 5

National average 3.62

Compliance

5 / 5

National average 4.83

Staffing

2 / 5

National average 3.18

Quality measures

3 / 5

National average 3.07

Things we noticed

Positive standouts

  • Residents report stronger support for independence

    95% answered “Always” or “Most of the time”, compared with 88.6% across other homes.

Worth a closer look

  • Food spending and enjoyment both fall below their benchmarks

    $11 a day vs a $16 sector median; 61% enjoy meals vs 70.3% across other homes.

  • Reported care time falls short of a staffing target

    Total care: 213 vs 228 minutes; registered nurses: 41 vs 45 minutes per resident per day.

  • Fewer residents say staff explain things consistently

    55% answered “Always” or “Most of the time”, compared with 81.8% across other homes.

Sources and Explanation

This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.

Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.

How findings are selected

Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.

Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.

A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.

My Aged Care home profile · Government Star Ratings extract

Benchmark populations

MeasureMeanOther homes
Elderberry Index3.812365
Residents’ experience3.622434
Compliance4.832395
Staffing3.182454
Quality measures3.072456
Respectful treatment95.87%1354
Feeling safe96.45%1354
How well the home is run89.34%1354
Getting needed care94.48%1354
Confidence in staff skills89.49%1354
Encouragement to stay independent88.59%1354
Staff explaining things81.83%1354
Enjoying the food70.27%1354
Following up concerns85.21%1354
Kind and caring staff95.97%1354
Having a say in daily life93.20%1354

What do residents say about Kirra Beach Care Community?

In the 2025 Residents’ Experience Survey, 55% of residents surveyed at Kirra Beach Care Community answered “always” or “most of the time” when asked whether staff explain things to them, below the 81.8% average across other homes by 26.8 percentage points. Answers were also below the average for other homes when residents were asked whether staff know what they are doing (67% against 89.5%) and whether staff follow up when they raise things (67% against 85.2%).

The largest gap above other homes was when residents were asked whether they are encouraged to do as much as possible for themselves: 95% answered “always” or “most of the time”, against an average of 88.6%.

What should you ask about on a visit?

A visit is a chance to ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 44% answered “always”, 11% “most of the time”, 33% “some of the time” and 11% “never”.

Do residents feel safe and get the care they need?

When residents surveyed at Kirra Beach Care Community were asked whether they feel safe, 67% answered “always” and 28% “most of the time”. When asked whether they get the care they need, 28% answered “always” and 50% “most of the time”.

How much care and nursing does Kirra Beach Care Community provide?

Kirra Beach Care Community reported 213 minutes of care per resident per day in January to March 2026, 15 minutes below its target of 228 minutes. Of those minutes, 41 came from registered nurses, 4 minutes below the registered-nurse target of 45.

Kirra Beach Care Community met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 213 to 226 across those four quarters.

Who provides that care?

Personal care workers provided 154 of the 213 minutes (72.3%), followed by registered nurses (41 minutes, 19.2%) and enrolled nurses (18 minutes, 8.5%). Kirra Beach Care Community also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.

What is the food like at Kirra Beach Care Community?

In the 2025 Residents’ Experience Survey, 61% of residents surveyed at Kirra Beach Care Community said they like the food “always” or “most of the time”, 9.3 percentage points below the average of 70.3% across other homes. The share rose from 53% in 2024. Another 33% answered “some of the time” and 6% “never”.

In January to March 2026, Kirra Beach Care Community spent $11 per resident per day on food, 31% below the sector median of $16. In the same quarter, spending on dietitians was $0.20 per resident per day, 29% below the sector median of $0.28.

How are meals prepared?

According to Kirra Beach Care Community, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.

Do residents enjoy the food?

Residents who answered “Always” or “Most of the time”.

61% of surveyed residents

Spending & preparation

Daily spending on food and dietitian services, and how meals are prepared.

Sources and Explanation

How does Kirra Beach Care Community spend on resident care?

In the 2024–25 financial year, Kirra Beach Care Community spent $457.24 per resident per day, and care and nursing made up 62.3% of it. Care and nursing spending of $284.82 was 8% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.

Where does the rest of the spending go?

Other categories included accommodation and maintenance ($71.83), administration ($30.66), and cleaning and laundry ($27.15) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($157.36) and registered nurses ($63.41).

Digital clay-style illustration of a house with a veranda and garden.

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