Elderberry Expert Rating and Opinion
The Elderberry Index for Kewarra Beach Aged Care is 3.71 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment improved in the latest survey
75% positive in 2025, compared with 47% in 2024: 28 percentage points higher.
Staff communication is a relative strength
100% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 203 vs 215 minutes; registered nurses: 47 vs 44 minutes per resident per day.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Respectful treatment is below the survey average
87% answered “Always” or “Most of the time”, compared with 95.9% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.87% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Kewarra Beach Aged Care provide?
In January to March 2026, Kewarra Beach Aged Care reported 203 minutes of care per resident per day, 12 minutes below its target of 215 minutes. Registered nurses provided 47 of those minutes, 3 minutes above the registered-nurse target of 44.
Kewarra Beach Aged Care met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 184 to 203 across those four quarters.
Who provides that care?
Personal care workers provided 153 of the 203 minutes (75.4%), followed by registered nurses (47 minutes, 23.2%) and enrolled nurses (3 minutes, 1.5%). In the same quarter, Kewarra Beach Aged Care also reported spending on physiotherapists, podiatrists, speech pathologists and dietitians.
How does Kewarra Beach Aged Care spend on resident care?
In the 2024–25 financial year, Kewarra Beach Aged Care spent $197.46 per resident per day on care and nursing, 25% below the sector median of $264.85. Spending across all categories was $353.07 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($55.57), accommodation and maintenance ($34.39), and cleaning and laundry ($28.02) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($116.18) and registered nurses ($50.97).
What do residents say about Kewarra Beach Aged Care?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 100% of residents surveyed at Kewarra Beach Aged Care answered “always” or “most of the time”, above the 81.8% average across other homes by 18.2 percentage points. When residents were asked whether they are encouraged to do as much as possible for themselves (101% against 88.6%) and whether the home is well run (100% against 89.3%), answers were also above the average for other homes.
The widest gap below other homes came when residents were asked whether staff treat them with respect: 87% answered “always” or “most of the time”, against an average of 95.9%.
What should you ask about on a visit?
A visit is a chance to ask about how staff are expected to treat residents. When residents were asked whether staff treat them with respect, 81% answered “always”, 6% “most of the time” and 13% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Kewarra Beach Aged Care were asked whether they feel safe, 81% answered “always” and 19% “most of the time”. When asked whether they get the care they need, 69% answered “always” and 31% “most of the time”.
What is the food like at Kewarra Beach Aged Care?
In the 2025 Residents’ Experience Survey, 75% of residents surveyed at Kewarra Beach Aged Care said they like the food “always” or “most of the time”, 4.7 percentage points above the average of 70.3% across other homes. The share rose from 47% in 2024. Another 19% answered “some of the time” and 6% “never”.
In January to March 2026, Kewarra Beach Aged Care spent $15 per resident per day on food, 6% below the sector median of $16. In the same quarter, spending on dietitians was $0.43 per resident per day, 54% above the sector median of $0.28.
How are meals prepared?
According to Kewarra Beach Aged Care, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
75% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
