Elderberry Expert Rating and Opinion
The Elderberry Index for Kalyra Woodcroft Aged Care is 4.15 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Fewer residents consistently feel safe
88% answered “Always” or “Most of the time”, compared with 96.3% across other homes.
Support for independence is below the survey average
83% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.26% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Kalyra Woodcroft Aged Care provide?
In January to March 2026, Kalyra Woodcroft Aged Care reported 223 minutes of care per resident per day, 5 minutes above its target of 218 minutes. Registered nurses provided 45 of those minutes, 1 minute above the registered-nurse target of 44.
Kalyra Woodcroft Aged Care met both its total and registered-nurse targets in one of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 222 to 231.
Who provides that care?
Personal care workers provided 165 of the 223 minutes (74.0%), followed by registered nurses (45 minutes, 20.2%) and enrolled nurses (13 minutes, 5.8%). In the same quarter, Kalyra Woodcroft Aged Care also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What do residents say about Kalyra Woodcroft Aged Care?
When residents surveyed at Kalyra Woodcroft Aged Care for the 2026 Residents’ Experience Survey were asked whether the home is well run, 100% answered “always” or “most of the time”, 11.9 percentage points above the average of 88.1% across other homes. Answers were also above the average for other homes when residents were asked whether they have a say in their daily activities (100% against 92.7%) and whether they get the care they need (100% against 94.4%).
The widest gap below other homes came when residents were asked whether they feel safe: 88% answered “always” or “most of the time”, against an average of 96.3%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about what the home does when a resident says they feel unsafe. When residents were asked whether they feel safe, 76% answered “always”, 12% “most of the time”, 6% “some of the time” and 6% “never”.
Do residents have a say in daily life?
On choice and independence at Kalyra Woodcroft Aged Care, the share answering “always” or “most of the time” was 83% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Kalyra Woodcroft Aged Care?
When residents surveyed at Kalyra Woodcroft Aged Care for the 2026 Residents’ Experience Survey were asked whether they like the food, 65% answered “always” or “most of the time”, within 3 percentage points of the 67.3% average across other homes. The share fell from 71% in 2025. Another 18% answered “some of the time” and 18% “never”.
Food spending at Kalyra Woodcroft Aged Care in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.33 per resident per day, 18% above the sector median of $0.28.
How are meals prepared?
According to Kalyra Woodcroft Aged Care, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
65% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Kalyra Woodcroft Aged Care spend on resident care?
Total spending at Kalyra Woodcroft Aged Care in the 2024–25 financial year was $459.14 per resident per day, and care and nursing made up 62.5% of it. Care and nursing spending of $287.09 was 8% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($56.76), accommodation and maintenance ($41.38), and cleaning and laundry ($29.53) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($146.52) and registered nurses ($61.69).
