Elderberry Expert Rating and Opinion
The Elderberry Index for Jindera Gardens Hostel is 4.37 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
100% enjoy meals vs 67.3% across other homes; spending is $11 vs a $16 sector median.
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 266 minutes against a 206-minute daily care target; RN time is 79 against 43.
Worth a closer look
Fewer residents say staff explain things consistently
58% answered “Always” or “Most of the time”, compared with 80.3% across other homes.
Following up concerns is below the survey average
75% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Fewer residents consistently feel safe
91% answered “Always” or “Most of the time”, compared with 96.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.28% | 1078 |
| Enjoying the food | 67.31% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Jindera Gardens Hostel provide?
In January to March 2026, Jindera Gardens Hostel reported 266 minutes of care per resident per day, 60 minutes above its target of 206 minutes. Registered nurses provided 79 of those minutes, 36 minutes above the registered-nurse target of 43.
In each of the last four quarters, Jindera Gardens Hostel met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 249 to 266 across those four quarters.
Who provides that care?
Of the 266 minutes, personal care workers provided 186 (69.9%), followed by registered nurses (79 minutes, 29.7%) and enrolled nurses (1 minute, 0.4%). In the same quarter, Jindera Gardens Hostel also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What do residents say about Jindera Gardens Hostel?
Asked in the 2026 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 100% of residents surveyed at Jindera Gardens Hostel answered “always” or “most of the time”, above the 87.1% average across other homes by 12.9 percentage points. Answers were also above the average for other homes when residents were asked whether staff know what they are doing (100% against 89.1%) and whether they have a say in their daily activities (100% against 92.7%).
The largest gap below other homes was when residents were asked whether staff explain things to them: 58% answered “always” or “most of the time”, against an average of 80.3%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 50% answered “always”, 8% “most of the time” and 42% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Jindera Gardens Hostel were asked whether they feel safe, 83% answered “always” and 8% “most of the time”. When asked whether they get the care they need, 92% answered “always”.
What is the food like at Jindera Gardens Hostel?
In the 2026 Residents’ Experience Survey, 100% of residents surveyed at Jindera Gardens Hostel said they like the food “always” or “most of the time”, 32.7 percentage points above the average of 67.3% across other homes. The share was also 100% in 2025.
In January to March 2026, Jindera Gardens Hostel spent $11 per resident per day on food, 31% below the sector median of $16. Spending on dietitians in the same quarter was $0.10 per resident per day, 64% below the sector median of $0.28.
How are meals prepared?
Jindera Gardens Hostel reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
100% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Jindera Gardens Hostel spend on resident care?
Spending on care and nursing at Jindera Gardens Hostel in the 2024–25 financial year was $372.21 per resident per day, 41% above the sector median of $264.85. Total spending was $554.08 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($70.86), accommodation and maintenance ($45.62), and cleaning and laundry ($27.26) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($156.85) and registered nurses ($156.42).
