Elderberry Expert Rating and Opinion
The Elderberry Index for Infinite Care Edmonton Gardens is 3.38 out of 5, against a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Staff communication is a relative strength
89% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$14 a day vs a $16 sector median; 61% enjoy meals vs 70.3% across other homes.
Reported care time falls short of a staffing target
Total care: 226 vs 226 minutes; registered nurses: 37 vs 45 minutes per resident per day.
Food enjoyment fell in the latest survey
61% positive in 2025, compared with 73% in 2024: 12 percentage points lower.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
How does Infinite Care Edmonton Gardens spend on resident care?
Spending on care and nursing at Infinite Care Edmonton Gardens in the 2024–25 financial year was $227.08 per resident per day, 14% below the sector median of $264.85. Total spending was $439.01 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($85.56), administration ($60.80), and cleaning and laundry ($26.34) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($133.39) and registered nurses ($58.39).
What do residents say about Infinite Care Edmonton Gardens?
In the 2025 Residents’ Experience Survey, 73% of residents surveyed at Infinite Care Edmonton Gardens answered “always” or “most of the time” when asked whether staff follow up when they raise things, below the 85.2% average across other homes by 12.2 percentage points. When residents were asked whether the home is well run (80% against 89.3%) and whether staff know what they are doing (81% against 89.5%), answers were also below the average for other homes.
The largest gap above other homes was when residents were asked whether they are encouraged to do as much as possible for themselves: 100% answered “always” or “most of the time”, against an average of 88.6%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how the home records and follows up concerns. When residents were asked whether staff follow up when they raise things, 38% answered “always”, 35% “most of the time” and 27% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Infinite Care Edmonton Gardens were asked whether they feel safe, 77% answered “always” and 15% “most of the time”. When asked whether they get the care they need, 46% answered “always” and 42% “most of the time”.
What is the food like at Infinite Care Edmonton Gardens?
When residents surveyed at Infinite Care Edmonton Gardens for the 2025 Residents’ Experience Survey were asked whether they like the food, 61% answered “always” or “most of the time”, 9.3 percentage points below the average of 70.3% across other homes. The share fell from 73% in 2024. Another 31% answered “some of the time” and 8% “never”.
Food spending at Infinite Care Edmonton Gardens in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. In the same quarter, spending on dietitians was $0.15 per resident per day, 46% below the sector median of $0.28.
How are meals prepared?
According to Infinite Care Edmonton Gardens, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
61% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Infinite Care Edmonton Gardens provide?
In January to March 2026, Infinite Care Edmonton Gardens reported 226 minutes of care per resident per day, matching its target of 226 minutes. Registered nurses provided 37 of those minutes, 8 minutes below the registered-nurse target of 45.
In none of the last four quarters did Infinite Care Edmonton Gardens meet both its total and registered-nurse targets. Minutes of care per resident per day ranged from 217 to 228 across those four quarters.
Who provides that care?
Personal care workers provided 184 of the 226 minutes (81.4%), followed by registered nurses (37 minutes, 16.4%) and enrolled nurses (5 minutes, 2.2%). Infinite Care Edmonton Gardens also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
