Elderberry Expert Rating and Opinion
The residents’ experience rating for Griffiths Point Lodge Hostel is 4 out of 5, compared with a national average of 3.62. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Following up concerns is above the survey average
100% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Enjoying the food is above the survey average
83% answered “Always” or “Most of the time”, compared with 67.3% across other homes.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Kind and caring staff is below the survey average
91% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Support for independence is below the survey average
83% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
Getting needed care is below the survey average
91% answered “Always” or “Most of the time”, compared with 94.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2366 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2396 |
| Staffing | 3.18 | 2455 |
| Quality measures | 3.07 | 2457 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
How does Griffiths Point Lodge Hostel spend on resident care?
Spending on care and nursing at Griffiths Point Lodge Hostel in the 2024–25 financial year was $338.39 per resident per day, 28% above the sector median of $264.85. Spending across all categories was $592.77 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
The other categories were accommodation and maintenance ($95.60), administration ($58.92), food and catering ($57.08), and cleaning and laundry ($42.78) per resident per day. Within care and nursing, the largest amounts per resident per day went to registered nurses ($125.36) and personal care workers and assistants in nursing ($107.31). Food and catering spending was 34% above its sector median of $42.71.
What do residents say about Griffiths Point Lodge Hostel?
Asked in the 2026 Residents’ Experience Survey whether staff follow up when they raise things, 100% of residents surveyed at Griffiths Point Lodge Hostel answered “always” or “most of the time”, 15.8 percentage points above the average of 84.2% across other homes. When residents were asked whether staff explain things to them (92% against 80.2%) and whether staff know what they are doing (100% against 89.1%), answers were also above the average for other homes.
The widest gap below other homes came when residents were asked whether staff are kind and caring: 91% answered “always” or “most of the time”, against an average of 95.4%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff get to know each resident. Of residents asked whether staff are kind and caring, 83% answered “always”, 8% “most of the time” and 8% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 92% of residents surveyed at Griffiths Point Lodge Hostel answered “always” and 8% “most of the time”. When asked whether they get the care they need, 83% answered “always” and 8% “most of the time”.
What is the food like at Griffiths Point Lodge Hostel?
When residents surveyed at Griffiths Point Lodge Hostel for the 2026 Residents’ Experience Survey were asked whether they like the food, 83% answered “always” or “most of the time”, 15.7 percentage points above the average of 67.3% across other homes. Another 17% answered “never”.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
83% of surveyed residents
Sources and Explanation
How much care and nursing does Griffiths Point Lodge Hostel provide?
Griffiths Point Lodge Hostel reported 208 minutes of care per resident per day in January to March 2026.
Who provides that care?
Personal care workers provided 120 minutes per resident per day, followed by registered nurses (59 minutes) and enrolled nurses (30 minutes).
