Elderberry Expert Rating and Opinion
The Elderberry Index for Grandton Roshana Care is 3.59 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents show greater confidence in staff skills
100% answered “Always” or “Most of the time”, compared with 89.1% across other homes.
Worth a closer look
Food enjoyment fell in the latest survey
58% positive in 2026, compared with 100% in 2025: 42 percentage points lower.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Support for independence is below the survey average
67% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.17% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Grandton Roshana Care provide?
Grandton Roshana Care reported 284 minutes of care per resident per day in January to March 2026, 99 minutes above its target of 185 minutes. Of those minutes, 82 came from registered nurses, 43 minutes above the registered-nurse target of 39.
Who provides that care?
Personal care workers provided 202 of the 284 minutes (71.1%), followed by registered nurses (82 minutes, 28.9%). In the same quarter, Grandton Roshana Care also reported spending on physiotherapists, speech pathologists, and lifestyle and recreation workers.
What is the food like at Grandton Roshana Care?
When residents surveyed at Grandton Roshana Care for the 2026 Residents’ Experience Survey were asked whether they like the food, 58% answered “always” or “most of the time”, 9.3 percentage points below the average of 67.3% across other homes. The share fell from 100% in 2025. Another 33% answered “some of the time” and 8% “never”.
Food spending at Grandton Roshana Care in January to March 2026 was $123 per resident per day, 669% above the sector median of $16. In the same quarter, Grandton Roshana Care reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
According to Grandton Roshana Care, breakfast, lunch and dinner are all cooked fresh. Of all meals, 49% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
58% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Grandton Roshana Care?
In the 2026 Residents’ Experience Survey, 100% of residents surveyed at Grandton Roshana Care answered “always” or “most of the time” when asked whether staff know what they are doing, above the 89.1% average across other homes by 10.9 percentage points. Answers were also above the average for other homes when residents were asked whether they have a say in their daily activities (100% against 92.7%) and whether staff treat them with respect (100% against 95.4%).
The largest gap below other homes was when residents were asked whether they are encouraged to do as much as possible for themselves: 67% answered “always” or “most of the time”, against an average of 87.2%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff support residents to do things for themselves. When residents were asked whether they are encouraged to do as much as possible for themselves, 50% answered “always”, 17% “most of the time” and 33% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 92% of residents surveyed at Grandton Roshana Care answered “always” and 8% “most of the time”. When asked whether they get the care they need, 75% answered “always” and 17% “most of the time”.
