Elderberry Expert Rating and Opinion
The Elderberry Index for Glenmore Park Care Community is 3.86 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
84% enjoy meals vs 67.3% across other homes; spending is $14 vs a $16 sector median.
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Food enjoyment improved in the latest survey
84% positive in 2026, compared with 66% in 2025: 18 percentage points higher.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 205 vs 212 minutes; registered nurses: 39 vs 43 minutes per resident per day.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Glenmore Park Care Community provide?
In January to March 2026, Glenmore Park Care Community reported 205 minutes of care per resident per day, 7 minutes below its target of 212 minutes. Registered nurses provided 39 of those minutes, 4 minutes below the registered-nurse target of 43.
In none of the last four quarters did Glenmore Park Care Community meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 199 to 206.
Who provides that care?
Of the 205 minutes, personal care workers provided 161 (78.5%), followed by registered nurses (39 minutes, 19.0%) and enrolled nurses (5 minutes, 2.4%). In the same quarter, Glenmore Park Care Community also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at Glenmore Park Care Community?
When residents surveyed at Glenmore Park Care Community for the 2026 Residents’ Experience Survey were asked whether they like the food, 84% answered “always” or “most of the time”, 16.7 percentage points above the average of 67.3% across other homes. The share rose from 66% in 2025. Another 17% answered “some of the time”, and none answered “never”.
Food spending at Glenmore Park Care Community in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. In the same quarter, spending on dietitians was $0.18 per resident per day, 36% below the sector median of $0.28.
How are meals prepared?
Glenmore Park Care Community reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
84% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Glenmore Park Care Community?
Asked in the 2026 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 100% of residents surveyed at Glenmore Park Care Community answered “always” or “most of the time”, above the 87.1% average across other homes by 12.9 percentage points. Answers were also above the average for other homes when residents were asked whether the home is well run (97% against 88.1%) and whether they have a say in their daily activities (100% against 92.7%).
On 8 of the 10 questions other than food, answers at Glenmore Park Care Community were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
When residents surveyed at Glenmore Park Care Community were asked whether they feel safe, 90% answered “always” and 10% “most of the time”. When asked whether they get the care they need, 80% answered “always” and 17% “most of the time”.
How does Glenmore Park Care Community spend on resident care?
Total spending at Glenmore Park Care Community in the 2024–25 financial year was $391.98 per resident per day, and care and nursing made up 64.4% of it. Care and nursing spending of $252.54 was 5% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($48.47), administration ($24.80), and cleaning and laundry ($23.21) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($153.61) and registered nurses ($59.13).
