Elderberry Expert Rating and Opinion
The Elderberry Index for Flinders Island Multipurpose Centre is 4.37 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 379 minutes against a 213-minute daily care target; RN time is 207 against 43.
Enjoying the food is above the survey average
100% answered “Always” or “Most of the time”, compared with 70.2% across other homes.
Worth a closer look
Fewer residents consistently feel safe
83% answered “Always” or “Most of the time”, compared with 96.5% across other homes.
Confidence in staff skills is below the survey average
83% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
How well the home is run is below the survey average
83% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.46% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.24% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Flinders Island Multipurpose Centre provide?
Flinders Island Multipurpose Centre reported 379 minutes of care per resident per day in January to March 2026, 166 minutes above its target of 213 minutes. Of those minutes, 207 came from registered nurses, 164 minutes above the registered-nurse target of 43.
In each of the last four quarters, Flinders Island Multipurpose Centre met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 351 to 438 across those four quarters.
Who provides that care?
Of the 379 minutes, registered nurses provided 207 (54.6%), followed by personal care workers (90 minutes, 23.7%) and enrolled nurses (82 minutes, 21.6%). In the same quarter, Flinders Island Multipurpose Centre also reported spending on speech pathologists and lifestyle and recreation workers.
What do residents say about Flinders Island Multipurpose Centre?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 100% of residents surveyed at Flinders Island Multipurpose Centre answered “always” or “most of the time”, above the 81.8% average across other homes by 18.2 percentage points. Answers were also above the average for other homes when residents were asked whether they have a say in their daily activities (100% against 93.2%) and whether they get the care they need (100% against 94.5%).
The largest gap below other homes was when residents were asked whether they feel safe: 83% answered “always” or “most of the time”, against an average of 96.5%. In all, answers on 4 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about what the home does when a resident says they feel unsafe. Of residents asked whether they feel safe, 83% answered “always” and 17% “some of the time”; none answered “most of the time” or “never”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Flinders Island Multipurpose Centre was 83% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Flinders Island Multipurpose Centre?
When residents surveyed at Flinders Island Multipurpose Centre for the 2025 Residents’ Experience Survey were asked whether they like the food, 100% answered “always” or “most of the time”, 29.8 percentage points above the average of 70.2% across other homes. The share rose from 84% in 2024.
Food spending at Flinders Island Multipurpose Centre in January to March 2026 was $23 per resident per day, 44% above the sector median of $16. In the same quarter, Flinders Island Multipurpose Centre reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
According to Flinders Island Multipurpose Centre, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
100% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Flinders Island Multipurpose Centre spend on resident care?
In the 2024–25 financial year, Flinders Island Multipurpose Centre spent $993.03 per resident per day on care and nursing, 275% above the sector median of $264.85. Total spending was $1,695.40 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($253.83), cleaning and laundry ($161.78) and administration ($158.22) per resident per day. Within care and nursing, the largest amounts per resident per day went to registered nurses ($512) and enrolled nurses ($214.63).
