Elderberry Expert Rating and Opinion
The Elderberry Index for Fairlea Aged Care @ Rosehill is 4.78 out of 5, against a national average of 3.81. Three findings stand out as positive, and one is worth a closer look.
Elderberry Index
4.78 / 5
Residents’ experience
5 / 5
Compliance
5 / 5
Staffing
4 / 5
Quality measures
5 / 5
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
84% enjoy meals vs 67.3% across other homes; spending is $12 vs a $16 sector median.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 211 minutes against a 208-minute daily care target; RN time is 47 against 42.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Worth a closer look
Respectful treatment is below the survey average
92% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.24% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
What do residents say about Fairlea Aged Care @ Rosehill?
Asked in the 2026 Residents’ Experience Survey whether staff explain things to them, 100% of residents surveyed at Fairlea Aged Care @ Rosehill answered “always” or “most of the time”, above the 80.2% average across other homes by 19.8 percentage points. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (100% against 84.2%) and whether the home is well run (100% against 88.1%).
The largest gap below other homes was when residents were asked whether staff treat them with respect: 92% answered “always” or “most of the time”, against an average of 95.4%.
What should you ask about on a visit?
On a visit, you can ask about how staff are expected to treat residents. When residents were asked whether staff treat them with respect, 69% answered “always”, 23% “most of the time” and 8% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 100% of residents surveyed at Fairlea Aged Care @ Rosehill answered “always”. When asked whether they get the care they need, 92% answered “always” and 8% “most of the time”.
How does Fairlea Aged Care @ Rosehill spend on resident care?
Spending on care and nursing at Fairlea Aged Care @ Rosehill in the 2024–25 financial year was $197.44 per resident per day, 25% below the sector median of $264.85. Total spending was $389.24 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($75.87), administration ($44.81), and cleaning and laundry ($28.73) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($115.93) and registered nurses ($45.94).
What is the food like at Fairlea Aged Care @ Rosehill?
When residents surveyed at Fairlea Aged Care @ Rosehill for the 2026 Residents’ Experience Survey were asked whether they like the food, 84% answered “always” or “most of the time”, 16.7 percentage points above the average of 67.3% across other homes. The share rose from 38% in 2025. Another 15% answered “some of the time”, and none answered “never”.
In January to March 2026, Fairlea Aged Care @ Rosehill spent $12 per resident per day on food, 25% below the sector median of $16. In the same quarter, Fairlea Aged Care @ Rosehill reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Fairlea Aged Care @ Rosehill reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
84% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Fairlea Aged Care @ Rosehill provide?
In January to March 2026, Fairlea Aged Care @ Rosehill reported 211 minutes of care per resident per day, 3 minutes above its target of 208 minutes. Of those minutes, 47 came from registered nurses, 5 minutes above the registered-nurse target of 42.
Fairlea Aged Care @ Rosehill met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 204 to 212.
Who provides that care?
Personal care workers provided 164 of the 211 minutes (77.7%), followed by registered nurses (47 minutes, 22.3%). Fairlea Aged Care @ Rosehill also reported spending on physiotherapists, podiatrists, speech pathologists, and lifestyle and recreation workers in the same quarter.








