Elderberry Expert Rating and Opinion
The Elderberry Index for ESPERANCE MULTIPURPOSE HEALTH CENTRE is 4.85 out of 5, against a national average of 3.81. Three findings stand out as positive.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 268 minutes against a 192-minute daily care target; RN time is 86 against 41.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.18% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does ESPERANCE MULTIPURPOSE HEALTH CENTRE provide?
ESPERANCE MULTIPURPOSE HEALTH CENTRE reported 268 minutes of care per resident per day in January to March 2026, 76 minutes above its target of 192 minutes. Registered nurses provided 86 of those minutes, 45 minutes above the registered-nurse target of 41.
In each of the last four quarters, ESPERANCE MULTIPURPOSE HEALTH CENTRE met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 250 to 294.
Who provides that care?
Of the 268 minutes, personal care workers provided 122 (45.5%), followed by registered nurses (86 minutes, 32.1%) and enrolled nurses (60 minutes, 22.4%). In the same quarter, ESPERANCE MULTIPURPOSE HEALTH CENTRE also reported spending on physiotherapists, podiatrists, and lifestyle and recreation workers.
What is the food like at ESPERANCE MULTIPURPOSE HEALTH CENTRE?
In the 2025 Residents’ Experience Survey, 75% of residents surveyed at ESPERANCE MULTIPURPOSE HEALTH CENTRE said they like the food “always” or “most of the time”, 4.7 percentage points above the average of 70.3% across other homes. Another 25% answered “never”.
Food spending at ESPERANCE MULTIPURPOSE HEALTH CENTRE in January to March 2026 was $30 per resident per day, 88% above the sector median of $16. In the same quarter, ESPERANCE MULTIPURPOSE HEALTH CENTRE reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
ESPERANCE MULTIPURPOSE HEALTH CENTRE reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
75% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does ESPERANCE MULTIPURPOSE HEALTH CENTRE spend on resident care?
Spending on care and nursing at ESPERANCE MULTIPURPOSE HEALTH CENTRE in the 2024–25 financial year was $396.53 per resident per day, 50% above the sector median of $264.85. Spending across all categories was $625.44 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($85.55), cleaning and laundry ($39), and accommodation and maintenance ($38.46) per resident per day. Within care and nursing, the largest amounts per resident per day went to registered nurses ($131.93) and personal care workers and assistants in nursing ($131.36).
What do residents say about ESPERANCE MULTIPURPOSE HEALTH CENTRE?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 100% of residents surveyed at ESPERANCE MULTIPURPOSE HEALTH CENTRE answered “always” or “most of the time”, 18.2 percentage points above the average of 81.8% across other homes. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (100% against 85.2%) and whether the home is well run (101% against 89.3%).
At ESPERANCE MULTIPURPOSE HEALTH CENTRE, answers were at least 3 percentage points above the average for other homes on all 10 questions other than food.
Do residents feel safe and get the care they need?
When residents surveyed at ESPERANCE MULTIPURPOSE HEALTH CENTRE were asked whether they feel safe, 100% answered “always”. When asked whether they get the care they need, 88% answered “always” and 13% “most of the time”.
Do residents have a say in daily life?
On choice and independence at ESPERANCE MULTIPURPOSE HEALTH CENTRE, the share answering “always” or “most of the time” was 101% when asked whether they have a say in their daily activities and 100% when asked whether they are encouraged to do as much as possible for themselves.
