Elderberry Expert Rating and Opinion
The Elderberry Index for Elizabeth Gardens Burwood is 4.04 out of 5, compared with a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents report stronger support for independence
93% answered “Always” or “Most of the time”, compared with 87.1% across other homes.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$14 a day vs a $16 sector median; 54% enjoy meals vs 67.4% across other homes.
How well the home is run is below the survey average
69% answered “Always” or “Most of the time”, compared with 88.1% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.37% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.10% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.10% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.43% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
How much care and nursing does Elizabeth Gardens Burwood provide?
In January to March 2026, Elizabeth Gardens Burwood reported 231 minutes of care per resident per day, 11 minutes above its target of 220 minutes. Of those minutes, 47 came from registered nurses, 3 minutes above the registered-nurse target of 44.
Elizabeth Gardens Burwood met both its total and registered-nurse targets in two of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 206 to 231.
Who provides that care?
Personal care workers provided 170 of the 231 minutes (73.6%), followed by registered nurses (47 minutes, 20.3%) and enrolled nurses (14 minutes, 6.1%). Elizabeth Gardens Burwood also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Elizabeth Gardens Burwood?
When residents surveyed at Elizabeth Gardens Burwood for the 2026 Residents’ Experience Survey were asked whether the home is well run, 69% answered “always” or “most of the time”, below the 88.1% average across other homes by 19.1 percentage points. Answers were also below the average for other homes when residents were asked whether staff know what they are doing (76% against 89.1%) and whether staff are kind and caring (84% against 95.4%).
The widest gap above other homes came when residents were asked whether they are encouraged to do as much as possible for themselves: 93% answered “always” or “most of the time”, against an average of 87.1%.
What should you ask about on a visit?
A visit is a chance to ask about who runs the home day to day and how changes are communicated. Of residents asked whether the home is well run, 69% answered “most of the time” and 31% “some of the time”; none answered “always” or “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Elizabeth Gardens Burwood were asked whether they feel safe, 69% answered “always” and 23% “most of the time”. When asked whether they get the care they need, 54% answered “always” and 38% “most of the time”.
What is the food like at Elizabeth Gardens Burwood?
In the 2026 Residents’ Experience Survey, 54% of residents surveyed at Elizabeth Gardens Burwood said they like the food “always” or “most of the time”, 13.4 percentage points below the average of 67.4% across other homes. The share rose from 53% in 2025. Another 38% answered “some of the time” and 8% “never”.
Food spending at Elizabeth Gardens Burwood in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. In the same quarter, spending on dietitians was $0.39 per resident per day, 39% above the sector median of $0.28.
How are meals prepared?
According to Elizabeth Gardens Burwood, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
54% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Elizabeth Gardens Burwood spend on resident care?
In the 2024–25 financial year, Elizabeth Gardens Burwood spent $449.17 per resident per day, and care and nursing made up 55.2% of it. Care and nursing spending of $248.01 was 6% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($75.15), administration ($52.86), and cleaning and laundry ($26.74) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($130.54) and registered nurses ($62.27).
