Elderberry Expert Rating and Opinion
The Elderberry Index for Churches of Christ Moonah Park Aged Care Service is 3.63 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
84% enjoy meals vs 70.3% across other homes; spending is $12 vs a $16 sector median.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 214 minutes against a 210-minute daily care target; RN time is 45 against 43.
Food enjoyment improved in the latest survey
84% positive in 2025, compared with 67% in 2024: 17 percentage points higher.
Worth a closer look
Quality measures rating trails the national average
1 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Getting needed care is below the survey average
90% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Churches of Christ Moonah Park Aged Care Service?
In the 2025 Residents’ Experience Survey, 84% of residents surveyed at Churches of Christ Moonah Park Aged Care Service said they like the food “always” or “most of the time”, 13.7 percentage points above the average of 70.3% across other homes. The share rose from 67% in 2024. Another 16% answered “some of the time”, and none answered “never”.
In January to March 2026, Churches of Christ Moonah Park Aged Care Service spent $12 per resident per day on food, 25% below the sector median of $16. Spending on dietitians in the same quarter was $0.28 per resident per day, in line with the sector median of $0.28.
How are meals prepared?
According to Churches of Christ Moonah Park Aged Care Service, breakfast and lunch are cooked fresh, while dinner is prepared by the cook-chill method. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
84% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Churches of Christ Moonah Park Aged Care Service?
In the 2025 Residents’ Experience Survey, 95% of residents surveyed at Churches of Christ Moonah Park Aged Care Service answered “always” or “most of the time” when asked whether staff explain things to them, above the 81.8% average across other homes by 13.2 percentage points. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (94% against 85.2%) and whether they are encouraged to do as much as possible for themselves (95% against 88.6%).
The widest gap below other homes came when residents were asked whether they get the care they need: 90% answered “always” or “most of the time”, against an average of 94.5%.
What should you ask about on a visit?
A visit is a chance to ask about how care plans are reviewed and changed. When residents were asked whether they get the care they need, 53% answered “always”, 37% “most of the time” and 11% “some of the time”; none answered “never”.
Do residents feel safe?
When residents surveyed at Churches of Christ Moonah Park Aged Care Service were asked whether they feel safe, 58% answered “always” and 37% “most of the time”.
How much care and nursing does Churches of Christ Moonah Park Aged Care Service provide?
Churches of Christ Moonah Park Aged Care Service reported 214 minutes of care per resident per day in January to March 2026, 4 minutes above its target of 210 minutes. Registered nurses provided 45 of those minutes, 2 minutes above the registered-nurse target of 43.
In each of the last four quarters, Churches of Christ Moonah Park Aged Care Service met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 214 to 228 across those four quarters.
Who provides that care?
Personal care workers provided 169 of the 214 minutes (79.0%), followed by registered nurses (45 minutes, 21.0%). Churches of Christ Moonah Park Aged Care Service also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Churches of Christ Moonah Park Aged Care Service spend on resident care?
Total spending at Churches of Christ Moonah Park Aged Care Service in the 2024–25 financial year was $393.64 per resident per day, and care and nursing made up 61.9% of it. Care and nursing spending of $243.64 was 8% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($48.61), accommodation and maintenance ($39.16), and cleaning and laundry ($28.21) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($151) and registered nurses ($59.09).
