Elderberry Expert Rating and Opinion
The Elderberry Index for Catholic Healthcare St Anne's Aged Care is 3.97 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
85% enjoy meals vs 70.2% across other homes; spending is $13 vs a $16 sector median.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 231 minutes against a 223-minute daily care target; RN time is 53 against 44.
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Worth a closer look
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Fewer residents say staff explain things consistently
69% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Kind and caring staff is below the survey average
85% answered “Always” or “Most of the time”, compared with 96.0% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.97% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Catholic Healthcare St Anne's Aged Care provide?
Catholic Healthcare St Anne's Aged Care reported 231 minutes of care per resident per day in January to March 2026, 8 minutes above its target of 223 minutes. Registered nurses provided 53 of those minutes, 9 minutes above the registered-nurse target of 44.
In each of the last four quarters, Catholic Healthcare St Anne's Aged Care met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 225 to 231.
Who provides that care?
Personal care workers provided 177 minutes per resident per day, followed by registered nurses (53 minutes). Catholic Healthcare St Anne's Aged Care also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Catholic Healthcare St Anne's Aged Care?
In the 2025 Residents’ Experience Survey, 69% of residents surveyed at Catholic Healthcare St Anne's Aged Care answered “always” or “most of the time” when asked whether staff explain things to them, below the 81.8% average across other homes by 12.8 percentage points. Answers were also below the average for other homes when residents were asked whether staff are kind and caring (85% against 96.0%) and whether they get the care they need (85% against 94.5%).
The widest gap above other homes came when residents were asked whether staff follow up when they raise things: 92% answered “always” or “most of the time”, against an average of 85.2%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 46% answered “always”, 23% “most of the time”, 23% “some of the time” and 8% “never”.
Do residents feel safe?
When residents surveyed at Catholic Healthcare St Anne's Aged Care were asked whether they feel safe, 69% answered “always” and 31% “most of the time”.
What is the food like at Catholic Healthcare St Anne's Aged Care?
When residents surveyed at Catholic Healthcare St Anne's Aged Care for the 2025 Residents’ Experience Survey were asked whether they like the food, 85% answered “always” or “most of the time”, 14.8 percentage points above the average of 70.2% across other homes. The share was also 85% in 2024. Another 15% answered “some of the time”, and none answered “never”.
Food spending at Catholic Healthcare St Anne's Aged Care in January to March 2026 was $13 per resident per day, 19% below the sector median of $16. In the same quarter, spending on dietitians was $0.13 per resident per day, 54% below the sector median of $0.28.
How are meals prepared?
Catholic Healthcare St Anne's Aged Care reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
85% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Catholic Healthcare St Anne's Aged Care spend on resident care?
In the 2024–25 financial year, Catholic Healthcare St Anne's Aged Care spent $456.94 per resident per day, and care and nursing made up 57.8% of it. Care and nursing spending of $264.19 was in line with the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($74.94), accommodation and maintenance ($44.39), and cleaning and laundry ($25.33) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($158.17) and registered nurses ($75.34).
