Elderberry Expert Rating and Opinion
The Elderberry Index for Calvary Kingston Gardens is 2.6 out of 5, against a national average of 3.81. Three findings are worth a closer look.
Things we noticed
Worth a closer look
Residents’ experience rating trails the national average
2 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.88% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.21% | 1354 |
| Kind and caring staff | 95.97% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Calvary Kingston Gardens?
Asked in the 2025 Residents’ Experience Survey whether staff treat them with respect, 76% of residents surveyed at Calvary Kingston Gardens answered “always” or “most of the time”, below the 95.9% average across other homes by 19.9 percentage points. When residents were asked whether staff follow up when they raise things (66% against 85.2%) and whether staff are kind and caring (77% against 96.0%), answers were also below the average for other homes.
At Calvary Kingston Gardens, answers were at least 3 percentage points below the average for other homes on 7 of the 10 questions other than food, and within 3 percentage points on the rest.
What should you ask about on a visit?
On a visit, you can ask about how staff are expected to treat residents. When residents were asked whether staff treat them with respect, 38% answered “always”, 38% “most of the time” and 24% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Calvary Kingston Gardens were asked whether they feel safe, 52% answered “always” and 43% “most of the time”. When asked whether they get the care they need, 29% answered “always” and 48% “most of the time”.
How much care and nursing does Calvary Kingston Gardens provide?
Calvary Kingston Gardens reported 213 minutes of care per resident per day in January to March 2026, 6 minutes below its target of 219 minutes. Registered nurses provided 43 of those minutes, 1 minute below the registered-nurse target of 44.
Who provides that care?
Personal care workers provided 139 minutes per resident per day, followed by registered nurses (43 minutes) and enrolled nurses (30 minutes). Calvary Kingston Gardens also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Calvary Kingston Gardens?
In the 2025 Residents’ Experience Survey, 52% of residents surveyed at Calvary Kingston Gardens said they like the food “always” or “most of the time”, 18.3 percentage points below the average of 70.3% across other homes. Another 38% answered “some of the time” and 10% “never”.
In January to March 2026, Calvary Kingston Gardens spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.23 per resident per day, 18% below the sector median of $0.28.
How are meals prepared?
According to Calvary Kingston Gardens, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
52% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
