Elderberry Expert Rating and Opinion
The Elderberry Index for Calvary Cordelia Grove is 3.41 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Enjoying the food is above the survey average
85% answered “Always” or “Most of the time”, compared with 70.2% across other homes.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Calvary Cordelia Grove provide?
Calvary Cordelia Grove reported 198 minutes of care per resident per day in January to March 2026, 16 minutes below its target of 214 minutes. Registered nurses provided 41 of those minutes, 3 minutes below the registered-nurse target of 44.
Who provides that care?
Of the 198 minutes, personal care workers provided 127 (64.1%), followed by registered nurses (41 minutes, 20.7%) and enrolled nurses (30 minutes, 15.2%). In the same quarter, Calvary Cordelia Grove also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers.
What is the food like at Calvary Cordelia Grove?
When residents surveyed at Calvary Cordelia Grove for the 2025 Residents’ Experience Survey were asked whether they like the food, 85% answered “always” or “most of the time”, 14.8 percentage points above the average of 70.2% across other homes. Another 15% answered “some of the time”, and none answered “never”.
Food spending at Calvary Cordelia Grove in January to March 2026 was $16 per resident per day, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.07 per resident per day, 75% below the sector median of $0.28.
How are meals prepared?
According to Calvary Cordelia Grove, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
85% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Calvary Cordelia Grove?
Asked in the 2025 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 100% of residents surveyed at Calvary Cordelia Grove answered “always” or “most of the time”, 11.4 percentage points above the average of 88.6% across other homes. Answers were also above the average for other homes when residents were asked whether the home is well run (100% against 89.3%) and whether staff explain things to them (92% against 81.8%).
At Calvary Cordelia Grove, answers were at least 3 percentage points above the average for other homes on 7 of the 10 questions other than food, and within 3 percentage points on the rest.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 69% of residents surveyed at Calvary Cordelia Grove answered “always” and 31% “most of the time”. When asked whether they get the care they need, 100% answered “always”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Calvary Cordelia Grove was 92% when asked whether they have a say in their daily activities.
