Elderberry Expert Rating and Opinion
The residents’ experience rating for Blue Care Redland Bay Yarrabee Aged Care Facility is 3 out of 5, compared with a national average of 3.62. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
84% enjoy meals vs 67.3% across other homes; spending is $13 vs a $16 sector median.
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Fewer residents say staff explain things consistently
67% answered “Always” or “Most of the time”, compared with 80.3% across other homes.
How well the home is run is below the survey average
75% answered “Always” or “Most of the time”, compared with 88.1% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2366 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2396 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.27% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What do residents say about Blue Care Redland Bay Yarrabee Aged Care Facility?
When residents surveyed at Blue Care Redland Bay Yarrabee Aged Care Facility for the 2026 Residents’ Experience Survey were asked whether staff explain things to them, 67% answered “always” or “most of the time”, 13.3 percentage points below the average of 80.3% across other homes. Answers were also below the average for other homes when residents were asked whether the home is well run (75% against 88.1%) and whether staff treat them with respect (91% against 95.4%).
The widest gap above other homes came when residents were asked whether staff are kind and caring: 100% answered “always” or “most of the time”, against an average of 95.4%.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. When residents were asked whether staff explain things to them, 50% answered “always”, 17% “most of the time”, 25% “some of the time” and 8% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Blue Care Redland Bay Yarrabee Aged Care Facility were asked whether they feel safe, 75% answered “always” and 17% “most of the time”. When asked whether they get the care they need, 67% answered “always” and 25% “most of the time”.
What is the food like at Blue Care Redland Bay Yarrabee Aged Care Facility?
In the 2026 Residents’ Experience Survey, 84% of residents surveyed at Blue Care Redland Bay Yarrabee Aged Care Facility said they like the food “always” or “most of the time”, 16.7 percentage points above the average of 67.3% across other homes. Another 8% answered “some of the time” and 8% “never”.
In January to March 2026, Blue Care Redland Bay Yarrabee Aged Care Facility spent $13 per resident per day on food, 19% below the sector median of $16. In the same quarter, Blue Care Redland Bay Yarrabee Aged Care Facility reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Blue Care Redland Bay Yarrabee Aged Care Facility reports that breakfast and lunch are cooked fresh, while dinner is prepared by the cook-chill method. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
84% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Blue Care Redland Bay Yarrabee Aged Care Facility provide?
In January to March 2026, Blue Care Redland Bay Yarrabee Aged Care Facility reported 231 minutes of care per resident per day, 7 minutes above its target of 224 minutes. Of those minutes, 50 came from registered nurses, 5 minutes above the registered-nurse target of 45.
Who provides that care?
Of the 231 minutes, personal care workers provided 181 (78.4%), followed by registered nurses (50 minutes, 21.6%). Blue Care Redland Bay Yarrabee Aged Care Facility also reported spending on physiotherapists, podiatrists, and lifestyle and recreation workers in the same quarter.
