Elderberry Expert Rating and Opinion
The Elderberry Index for Bethanie Elanora Villas Nursing Home is 3.82 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Food enjoyment improved in the latest survey
71% positive in 2025, compared with 60% in 2024: 11 percentage points higher.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Getting needed care is below the survey average
71% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Confidence in staff skills is below the survey average
71% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.49% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.83% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.21% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Bethanie Elanora Villas Nursing Home?
When residents surveyed at Bethanie Elanora Villas Nursing Home for the 2025 Residents’ Experience Survey were asked whether they get the care they need, 71% answered “always” or “most of the time”, 23.5 percentage points below the average of 94.5% across other homes. Answers were also below the average for other homes when residents were asked whether staff know what they are doing (71% against 89.5%) and whether staff explain things to them (65% against 81.8%).
The widest gap above other homes came when residents were asked whether they have a say in their daily activities: 100% answered “always” or “most of the time”, against an average of 93.2%.
What should you ask about on a visit?
A visit is a chance to ask about how care plans are reviewed and changed. Of residents asked whether they get the care they need, 57% answered “always”, 14% “most of the time” and 29% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 71% of residents surveyed at Bethanie Elanora Villas Nursing Home answered “always” and 21% “most of the time”.
How does Bethanie Elanora Villas Nursing Home spend on resident care?
Spending on care and nursing at Bethanie Elanora Villas Nursing Home in the 2024–25 financial year was $297.81 per resident per day, 12% above the sector median of $264.85. Spending across all categories was $487.77 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($98.78), accommodation and maintenance ($28.59), and cleaning and laundry ($25.29) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($162.23) and registered nurses ($80.52).
What is the food like at Bethanie Elanora Villas Nursing Home?
In the 2025 Residents’ Experience Survey, 71% of residents surveyed at Bethanie Elanora Villas Nursing Home said they like the food “always” or “most of the time”, 11 percentage points higher than the 60% recorded in 2024. Another 29% answered “some of the time”, and none answered “never”.
In January to March 2026, Bethanie Elanora Villas Nursing Home spent $15 per resident per day on food, 6% below the sector median of $16. In the same quarter, spending on dietitians was $0.37 per resident per day, 32% above the sector median of $0.28.
How are meals prepared?
Bethanie Elanora Villas Nursing Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
71% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Bethanie Elanora Villas Nursing Home provide?
Bethanie Elanora Villas Nursing Home reported 223 minutes of care per resident per day in January to March 2026, 2 minutes above its target of 221 minutes. Registered nurses provided 47 of those minutes, 2 minutes above the registered-nurse target of 45.
In two of the last four quarters, Bethanie Elanora Villas Nursing Home met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 219 to 230 across those four quarters.
Who provides that care?
Personal care workers provided 158 minutes per resident per day, followed by registered nurses (47 minutes) and enrolled nurses (19 minutes). In the same quarter, Bethanie Elanora Villas Nursing Home also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
