Elderberry Expert Rating and Opinion
The Elderberry Index for AnglicareSA Trott Park is 3.6 out of 5, compared with a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Following up concerns is above the survey average
91% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
How well the home is run is above the survey average
95% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 223 vs 218 minutes; registered nurses: 43 vs 44 minutes per resident per day.
Food enjoyment fell in the latest survey
56% positive in 2025, compared with 87% in 2024: 31 percentage points lower.
Fewer residents say staff explain things consistently
61% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.83% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.97% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about AnglicareSA Trott Park?
When residents surveyed at AnglicareSA Trott Park for the 2025 Residents’ Experience Survey were asked whether staff explain things to them, 61% answered “always” or “most of the time”, 20.8 percentage points below the average of 81.8% across other homes. Answers were also below the average for other homes when residents were asked whether staff know what they are doing (78% against 89.5%) and whether staff are kind and caring (86% against 96.0%).
The widest gap above other homes came when residents were asked whether staff follow up when they raise things: 91% answered “always” or “most of the time”, against an average of 85.2%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 9% answered “always”, 52% “most of the time” and 39% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 65% of residents surveyed at AnglicareSA Trott Park answered “always” and 26% “most of the time”. When asked whether they get the care they need, 48% answered “always” and 48% “most of the time”.
What is the food like at AnglicareSA Trott Park?
In the 2025 Residents’ Experience Survey, 56% of residents surveyed at AnglicareSA Trott Park said they like the food “always” or “most of the time”, 14.3 percentage points below the average of 70.3% across other homes. The share fell from 87% in 2024. Another 43% answered “some of the time”, and none answered “never”.
Food spending at AnglicareSA Trott Park in January to March 2026 was $15 per resident per day, 6% below the sector median of $16. Spending on dietitians in the same quarter was $0.28 per resident per day, in line with the sector median of $0.28.
How are meals prepared?
According to AnglicareSA Trott Park, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
56% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does AnglicareSA Trott Park provide?
In January to March 2026, AnglicareSA Trott Park reported 223 minutes of care per resident per day, 5 minutes above its target of 218 minutes. Registered nurses provided 43 of those minutes, 1 minute below the registered-nurse target of 44.
In none of the last four quarters did AnglicareSA Trott Park meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 223 to 224.
Who provides that care?
Of the 223 minutes, personal care workers provided 152 (68.2%), followed by registered nurses (43 minutes, 19.3%) and enrolled nurses (28 minutes, 12.6%). In the same quarter, AnglicareSA Trott Park also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does AnglicareSA Trott Park spend on resident care?
In the 2024–25 financial year, AnglicareSA Trott Park spent $430.19 per resident per day, and care and nursing made up 61.6% of it. Care and nursing spending of $264.92 was in line with the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($69.92), accommodation and maintenance ($29.77), and cleaning and laundry ($21.96) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($134.82) and registered nurses ($60.45).
