Elderberry Expert Rating and Opinion
The Elderberry Index for AnglicareSA Elizabeth East is 3.3 out of 5, against a national average of 3.81. Three findings are worth a closer look.
Things we noticed
Worth a closer look
Kind and caring staff is below the survey average
75% answered “Always” or “Most of the time”, compared with 96.0% across other homes.
How well the home is run is below the survey average
71% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.87% | 1354 |
| Feeling safe | 96.46% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.97% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
What do residents say about AnglicareSA Elizabeth East?
In the 2025 Residents’ Experience Survey, 75% of residents surveyed at AnglicareSA Elizabeth East answered “always” or “most of the time” when asked whether staff are kind and caring, below the 96.0% average across other homes by 21 percentage points. Answers were also below the average for other homes when residents were asked whether the home is well run (71% against 89.3%) and whether staff know what they are doing (75% against 89.5%).
On 9 of the 10 questions other than food, answers at AnglicareSA Elizabeth East were at least 3 percentage points below the average for other homes, and on the rest they were within 3 percentage points.
What should you ask about on a visit?
A visit is a chance to ask about how staff get to know each resident. Of residents asked whether staff are kind and caring, 54% answered “always”, 21% “most of the time” and 25% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 58% of residents surveyed at AnglicareSA Elizabeth East answered “always” and 25% “most of the time”. When asked whether they get the care they need, 67% answered “always” and 17% “most of the time”.
How much care and nursing does AnglicareSA Elizabeth East provide?
AnglicareSA Elizabeth East reported 228 minutes of care per resident per day in January to March 2026, 8 minutes above its target of 220 minutes. Registered nurses provided 44 of those minutes, matching the registered-nurse target of 44.
In two of the last four quarters, AnglicareSA Elizabeth East met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 227 to 236 across those four quarters.
Who provides that care?
Of the 228 minutes, personal care workers provided 156 (68.4%), followed by registered nurses (44 minutes, 19.3%) and enrolled nurses (28 minutes, 12.3%). In the same quarter, AnglicareSA Elizabeth East also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at AnglicareSA Elizabeth East?
In the 2025 Residents’ Experience Survey, 55% of residents surveyed at AnglicareSA Elizabeth East said they like the food “always” or “most of the time”, 15.3 percentage points below the average of 70.3% across other homes. The share rose from 53% in 2024. Another 29% answered “some of the time” and 17% “never”.
Food spending at AnglicareSA Elizabeth East in January to March 2026 was $16 per resident per day, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.58 per resident per day, 107% above the sector median of $0.28.
How are meals prepared?
According to AnglicareSA Elizabeth East, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
55% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does AnglicareSA Elizabeth East spend on resident care?
In the 2024–25 financial year, AnglicareSA Elizabeth East spent $440.66 per resident per day, and care and nursing made up 61.7% of it. Care and nursing spending of $272.06 was 3% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($69.03), accommodation and maintenance ($32.04), and cleaning and laundry ($24.03) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($139.53) and registered nurses ($60.88).
