Elderberry Expert Rating and Opinion
The Elderberry Index for Anglicare Warrina Residential Care is 3.9 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 219 minutes against a 218-minute daily care target; RN time is 45 against 44.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Respectful treatment is above the survey average
100% answered “Always” or “Most of the time”, compared with 95.9% across other homes.
Worth a closer look
Fewer residents say staff explain things consistently
57% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Following up concerns is below the survey average
61% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.83% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.21% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
What do residents say about Anglicare Warrina Residential Care?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 57% of residents surveyed at Anglicare Warrina Residential Care answered “always” or “most of the time”, 24.8 percentage points below the average of 81.8% across other homes. When residents were asked whether staff follow up when they raise things (61% against 85.2%) and whether staff know what they are doing (78% against 89.5%), answers were also below the average for other homes.
The widest gap above other homes came when residents were asked whether staff treat them with respect: 100% answered “always” or “most of the time”, against an average of 95.9%.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 35% answered “always”, 22% “most of the time”, 35% “some of the time” and 9% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Anglicare Warrina Residential Care were asked whether they feel safe, 70% answered “always” and 26% “most of the time”. When asked whether they get the care they need, 57% answered “always” and 30% “most of the time”.
How much care and nursing does Anglicare Warrina Residential Care provide?
Anglicare Warrina Residential Care reported 219 minutes of care per resident per day in January to March 2026, 1 minute above its target of 218 minutes. Of those minutes, 45 came from registered nurses, 1 minute above the registered-nurse target of 44.
In each of the last four quarters, Anglicare Warrina Residential Care met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 219 to 224 across those four quarters.
Who provides that care?
Of the 219 minutes, personal care workers provided 174 (79.5%), followed by registered nurses (45 minutes, 20.5%). Anglicare Warrina Residential Care also reported spending on physiotherapists, podiatrists, speech pathologists, and lifestyle and recreation workers in the same quarter.
What is the food like at Anglicare Warrina Residential Care?
When residents surveyed at Anglicare Warrina Residential Care for the 2025 Residents’ Experience Survey were asked whether they like the food, 74% answered “always” or “most of the time”, 3.7 percentage points above the average of 70.3% across other homes. The share fell from 82% in 2024. Another 22% answered “some of the time” and 4% “never”.
In January to March 2026, Anglicare Warrina Residential Care spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, Anglicare Warrina Residential Care reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Anglicare Warrina Residential Care reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 68% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
74% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Anglicare Warrina Residential Care spend on resident care?
Total spending at Anglicare Warrina Residential Care in the 2024–25 financial year was $426.46 per resident per day, and care and nursing made up 61.4% of it. Care and nursing spending of $262.04 was 1% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($71.64), accommodation and maintenance ($36.61), and cleaning and laundry ($18.53) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($164.80) and registered nurses ($61.02).
