Elderberry Expert Rating and Opinion
The Elderberry Index for Anglicare Goodhew Gardens & Bay Breeze is 3.93 out of 5, compared with a national average of 3.81. Three findings stand out as positive.
Things we noticed
Positive standouts
Food enjoyment improved in the latest survey
88% positive in 2025, compared with 72% in 2024: 16 percentage points higher.
Enjoying the food is above the survey average
88% answered “Always” or “Most of the time”, compared with 70.2% across other homes.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Anglicare Goodhew Gardens & Bay Breeze?
When residents surveyed at Anglicare Goodhew Gardens & Bay Breeze for the 2025 Residents’ Experience Survey were asked whether they like the food, 88% answered “always” or “most of the time”, 17.8 percentage points above the average of 70.2% across other homes. The share rose from 72% in 2024. Another 12% answered “some of the time”, and none answered “never”.
In January to March 2026, Anglicare Goodhew Gardens & Bay Breeze spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.12 per resident per day, 57% below the sector median of $0.28.
How are meals prepared?
Anglicare Goodhew Gardens & Bay Breeze reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 64% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
88% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Anglicare Goodhew Gardens & Bay Breeze?
When residents surveyed at Anglicare Goodhew Gardens & Bay Breeze for the 2025 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, 11.4 percentage points above the average of 88.6% across other homes. When residents were asked whether they have a say in their daily activities (100% against 93.2%) and whether staff follow up when they raise things (91% against 85.2%), answers were also above the average for other homes.
On 5 of the 10 questions other than food, answers at Anglicare Goodhew Gardens & Bay Breeze were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
When residents surveyed at Anglicare Goodhew Gardens & Bay Breeze were asked whether they feel safe, 82% answered “always” and 15% “most of the time”. When asked whether they get the care they need, 67% answered “always” and 27% “most of the time”.
How much care and nursing does Anglicare Goodhew Gardens & Bay Breeze provide?
Anglicare Goodhew Gardens & Bay Breeze reported 219 minutes of care per resident per day in January to March 2026, 2 minutes above its target of 217 minutes. Registered nurses provided 45 of those minutes, 1 minute above the registered-nurse target of 44.
In two of the last four quarters, Anglicare Goodhew Gardens & Bay Breeze met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 209 to 219.
Who provides that care?
Of the 219 minutes, personal care workers provided 174 (79.5%), followed by registered nurses (45 minutes, 20.5%). In the same quarter, Anglicare Goodhew Gardens & Bay Breeze also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
