Elderberry Expert Rating and Opinion
The Elderberry Index for Anglicare Dorothy Boyt House is 3.9 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Worth a closer look
Enjoying the food is below the survey average
46% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Getting needed care is below the survey average
85% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.28% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What is the food like at Anglicare Dorothy Boyt House?
When residents surveyed at Anglicare Dorothy Boyt House for the 2025 Residents’ Experience Survey were asked whether they like the food, 46% answered “always” or “most of the time”, 24.3 percentage points below the average of 70.3% across other homes. The share was also 46% in 2024. Another 54% answered “some of the time”, and none answered “never”.
In January to March 2026, Anglicare Dorothy Boyt House spent $18 per resident per day on food, 13% above the sector median of $16. In the same quarter, Anglicare Dorothy Boyt House reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Anglicare Dorothy Boyt House reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 72% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
46% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Anglicare Dorothy Boyt House?
Asked in the 2025 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 100% of residents surveyed at Anglicare Dorothy Boyt House answered “always” or “most of the time”, 11.4 percentage points above the average of 88.6% across other homes. Answers were also above the average for other homes when residents were asked whether staff treat them with respect (100% against 95.9%) and whether staff are kind and caring (100% against 96.0%).
The largest gap below other homes was when residents were asked whether they get the care they need: 85% answered “always” or “most of the time”, against an average of 94.5%.
What should you ask about on a visit?
On a visit, you can ask about how care plans are reviewed and changed. When residents were asked whether they get the care they need, 62% answered “always”, 23% “most of the time” and 15% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 85% of residents surveyed at Anglicare Dorothy Boyt House answered “always” and 15% “most of the time”.
How much care and nursing does Anglicare Dorothy Boyt House provide?
Anglicare Dorothy Boyt House reported 217 minutes of care per resident per day in January to March 2026, 4 minutes above its target of 213 minutes. Registered nurses provided 45 of those minutes, 1 minute above the registered-nurse target of 44.
In three of the last four quarters, Anglicare Dorothy Boyt House met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 217 to 227.
Who provides that care?
Of the 217 minutes, personal care workers provided 172 (79.3%), followed by registered nurses (45 minutes, 20.7%). In the same quarter, Anglicare Dorothy Boyt House also reported spending on physiotherapists, podiatrists, and lifestyle and recreation workers.
How does Anglicare Dorothy Boyt House spend on resident care?
In the 2024–25 financial year, Anglicare Dorothy Boyt House spent $472.96 per resident per day, and care and nursing made up 58.4% of it. Care and nursing spending of $276.10 was 4% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($78.91), accommodation and maintenance ($52.70), and cleaning and laundry ($22.39) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($167.74) and registered nurses ($66.63).
