Elderberry Expert Rating and Opinion
The Elderberry Index for Adventist Nursing Home is 3.6 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 226 minutes against a 222-minute daily care target; RN time is 46 against 45.
Residents show greater confidence in staff skills
95% answered “Always” or “Most of the time”, compared with 89.1% across other homes.
Getting needed care is above the survey average
100% answered “Always” or “Most of the time”, compared with 94.4% across other homes.
Worth a closer look
Enjoying the food is below the survey average
43% answered “Always” or “Most of the time”, compared with 67.4% across other homes.
Food enjoyment fell in the latest survey
43% positive in 2026, compared with 55% in 2025: 12 percentage points lower.
Following up concerns is below the survey average
67% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.10% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.36% | 1080 |
| Following up concerns | 84.23% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What do residents say about Adventist Nursing Home?
In the 2026 Residents’ Experience Survey, 67% of residents surveyed at Adventist Nursing Home answered “always” or “most of the time” when asked whether staff follow up when they raise things, 17.2 percentage points below the average of 84.2% across other homes. Answers were also below the average for other homes when residents were asked whether the home is well run (72% against 88.1%) and whether staff treat them with respect (86% against 95.4%).
The largest gap above other homes was when residents were asked whether staff know what they are doing: 95% answered “always” or “most of the time”, against an average of 89.1%. Altogether, answers on 4 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how the home records and follows up concerns. Of residents asked whether staff follow up when they raise things, 29% answered “always”, 38% “most of the time” and 33% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Adventist Nursing Home were asked whether they feel safe, 76% answered “always” and 24% “most of the time”. When asked whether they get the care they need, 52% answered “always” and 48% “most of the time”.
What is the food like at Adventist Nursing Home?
When residents surveyed at Adventist Nursing Home for the 2026 Residents’ Experience Survey were asked whether they like the food, 43% answered “always” or “most of the time”, 24.4 percentage points below the average of 67.4% across other homes. The share fell from 55% in 2025. Another 43% answered “some of the time” and 14% “never”.
Food spending at Adventist Nursing Home in January to March 2026 was $15 per resident per day, 6% below the sector median of $16. In the same quarter, spending on dietitians was $0.16 per resident per day, 43% below the sector median of $0.28.
How are meals prepared?
According to Adventist Nursing Home, breakfast, lunch and dinner are all cooked fresh. All meals are prepared off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
43% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Adventist Nursing Home provide?
In January to March 2026, Adventist Nursing Home reported 226 minutes of care per resident per day, 4 minutes above its target of 222 minutes. Of those minutes, 46 came from registered nurses, 1 minute above the registered-nurse target of 45.
Adventist Nursing Home met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 225 to 230.
Who provides that care?
Personal care workers provided 178 minutes per resident per day, followed by registered nurses (46 minutes) and enrolled nurses (3 minutes). Adventist Nursing Home also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Adventist Nursing Home spend on resident care?
Total spending at Adventist Nursing Home in the 2024–25 financial year was $405.09 per resident per day, and care and nursing made up 64.9% of it. Care and nursing spending of $262.72 was 1% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($43.63), cleaning and laundry ($27.73) and administration ($25.10) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($151.71) and registered nurses ($59.89).
