Elderberry Expert Rating and Opinion
The Elderberry Index for Advantaged Care at Georges Manor is 3.93 out of 5, compared with a national average of 3.81. Three findings stand out as positive.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
80% enjoy meals vs 70.3% across other homes; spending is $14 vs a $16 sector median.
Staff communication is a relative strength
100% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Following up concerns is above the survey average
100% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.18% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Advantaged Care at Georges Manor?
When residents surveyed at Advantaged Care at Georges Manor for the 2025 Residents’ Experience Survey were asked whether staff explain things to them, 100% answered “always” or “most of the time”, above the 81.8% average across other homes by 18.2 percentage points. When residents were asked whether staff follow up when they raise things (100% against 85.2%) and whether staff know what they are doing (100% against 89.5%), answers were also above the average for other homes.
At Advantaged Care at Georges Manor, answers were at least 3 percentage points above the average for other homes on 8 of the 10 questions other than food, and within 3 percentage points on the rest.
Do residents feel safe and get the care they need?
When residents surveyed at Advantaged Care at Georges Manor were asked whether they feel safe, 80% answered “always” and 20% “most of the time”. When asked whether they get the care they need, 80% answered “always” and 20% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Advantaged Care at Georges Manor was 92% when asked whether they have a say in their daily activities and 96% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Advantaged Care at Georges Manor?
In the 2025 Residents’ Experience Survey, 80% of residents surveyed at Advantaged Care at Georges Manor said they like the food “always” or “most of the time”, 9.7 percentage points above the average of 70.3% across other homes. The share was also 80% in 2024. Another 20% answered “some of the time”, and none answered “never”.
Food spending at Advantaged Care at Georges Manor in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.19 per resident per day, 32% below the sector median of $0.28.
How are meals prepared?
According to Advantaged Care at Georges Manor, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
80% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Advantaged Care at Georges Manor spend on resident care?
Total spending at Advantaged Care at Georges Manor in the 2024–25 financial year was $488.62 per resident per day, and care and nursing made up 50.2% of it. Care and nursing spending of $245.11 was 7% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($141.89), administration ($42.22), and cleaning and laundry ($27.73) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($155.66) and registered nurses ($58.28).
How much care and nursing does Advantaged Care at Georges Manor provide?
In January to March 2026, Advantaged Care at Georges Manor reported 225 minutes of care per resident per day, 1 minute above its target of 224 minutes. Registered nurses provided 46 of those minutes, 1 minute above the registered-nurse target of 45.
In three of the last four quarters, Advantaged Care at Georges Manor met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 223 to 226 across those four quarters.
Who provides that care?
Personal care workers provided 179 of the 225 minutes (79.6%), followed by registered nurses (46 minutes, 20.4%). In the same quarter, Advantaged Care at Georges Manor also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
